Development of self-assessment tools to evaluate quality activities and system

Kajian ini bertujuan untuk membina suatu- instrumen penilaian kendiri bagi mengukur prestasi kualiti sesebuah organisasi. Pengukuran prestasi yang diiktiraf seperti Malcolm Baldrige National Quality Award (MBNQA) dan ,Deming Prize digunakan sebagai asas atau rangka utama dalam pembinaan instrumen...

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Bibliographic Details
Main Author:	Koay, Leeng Sze
Format:	Thesis
Language:	English
Published:	2003
Subjects:	TJ1-1570 Mechanical engineering and machinery
Online Access:	http://eprints.usm.my/35535/1/KOAY_LEENG_SZE_%28KHK%29_%28NN24%29.pdf
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id	my-usm-ep.35535
record_format	uketd_dc
spelling	my-usm-ep.355352017-07-12T00:38:57Z Development of self-assessment tools to evaluate quality activities and system 2003 Koay, Leeng Sze TJ1-1570 Mechanical engineering and machinery Kajian ini bertujuan untuk membina suatu- instrumen penilaian kendiri bagi mengukur prestasi kualiti sesebuah organisasi. Pengukuran prestasi yang diiktiraf seperti Malcolm Baldrige National Quality Award (MBNQA) dan ,Deming Prize digunakan sebagai asas atau rangka utama dalam pembinaan instrumen ini. Instrumen penilaian kendiri seperti ini adalah penting dalam mana-mana organisasi kerana ia dapat digunakan oleh sesiapa sahaja dalam organisasi itu pada bila-bila masa untuk memantau prestasi masa kini mahupun masa lepas. Iajuga dapat digunakan sebagai satu panduan masa hadapan untuk kemajuan berterusan. Terlalu bergantung kepada penilaian pihak ketiga amat memakan masa dan belanja. This research study endeavors to develop a self-assessment toot to measure quality performance in an organization. Recognized performance measurement standard such as Malcolm Baldrige National Quality Award and Deming Prize are used as a basis or major framework in developing the self-assessment tools. Self-assessment is an important tool in any organization since it can be utilized anytime and by anybody in the organization to evaluate past and existing performance and as a guide for future continuous improvement. Too much reliance on a third party assessment is time consuming and expensive. 2003 Thesis http://eprints.usm.my/35535/ http://eprints.usm.my/35535/1/KOAY_LEENG_SZE_%28KHK%29_%28NN24%29.pdf application/pdf en public masters Universiti Sains Malaysia Pusat Pengajian Kejuruteraan Mekanikal (School of Mechanical Engineering)
institution	Universiti Sains Malaysia
collection	USM Institutional Repository
language	English
topic	TJ1-1570 Mechanical engineering and machinery
spellingShingle	TJ1-1570 Mechanical engineering and machinery Koay, Leeng Sze Development of self-assessment tools to evaluate quality activities and system
description	Kajian ini bertujuan untuk membina suatu- instrumen penilaian kendiri bagi mengukur prestasi kualiti sesebuah organisasi. Pengukuran prestasi yang diiktiraf seperti Malcolm Baldrige National Quality Award (MBNQA) dan ,Deming Prize digunakan sebagai asas atau rangka utama dalam pembinaan instrumen ini. Instrumen penilaian kendiri seperti ini adalah penting dalam mana-mana organisasi kerana ia dapat digunakan oleh sesiapa sahaja dalam organisasi itu pada bila-bila masa untuk memantau prestasi masa kini mahupun masa lepas. Iajuga dapat digunakan sebagai satu panduan masa hadapan untuk kemajuan berterusan. Terlalu bergantung kepada penilaian pihak ketiga amat memakan masa dan belanja. This research study endeavors to develop a self-assessment toot to measure quality performance in an organization. Recognized performance measurement standard such as Malcolm Baldrige National Quality Award and Deming Prize are used as a basis or major framework in developing the self-assessment tools. Self-assessment is an important tool in any organization since it can be utilized anytime and by anybody in the organization to evaluate past and existing performance and as a guide for future continuous improvement. Too much reliance on a third party assessment is time consuming and expensive.
format	Thesis
qualification_level	Master's degree
author	Koay, Leeng Sze
author_facet	Koay, Leeng Sze
author_sort	Koay, Leeng Sze
title	Development of self-assessment tools to evaluate quality activities and system
title_short	Development of self-assessment tools to evaluate quality activities and system
title_full	Development of self-assessment tools to evaluate quality activities and system
title_fullStr	Development of self-assessment tools to evaluate quality activities and system
title_full_unstemmed	Development of self-assessment tools to evaluate quality activities and system
title_sort	development of self-assessment tools to evaluate quality activities and system
granting_institution	Universiti Sains Malaysia
granting_department	Pusat Pengajian Kejuruteraan Mekanikal (School of Mechanical Engineering)
publishDate	2003
url	http://eprints.usm.my/35535/1/KOAY_LEENG_SZE_%28KHK%29_%28NN24%29.pdf
_version_	1747820592192552960

Development of self-assessment tools to evaluate quality activities and system

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