Dealers’ Market Orientation And Brand Equity: The Mediating Effect Of Relationship Marketing

The reliance of car manufacturers on their sales dealers in a very competitive market, which have created selling pressures justified the importance of investigating brand equity from the latter’s perspective. Generally, the Malaysian brands including the car brands have been perceived to have low b...

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Main Author: Ghani, Noor Hasmini Hj Abd
Format: Thesis
Language:English
Published: 2011
Subjects:
Online Access:http://eprints.usm.my/42175/1/NOOR_HASMINI_HJ_ABD_GHANI.pdf
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spelling my-usm-ep.421752019-04-12T05:26:35Z Dealers’ Market Orientation And Brand Equity: The Mediating Effect Of Relationship Marketing 2011-05 Ghani, Noor Hasmini Hj Abd HD28-70 Management. Industrial Management The reliance of car manufacturers on their sales dealers in a very competitive market, which have created selling pressures justified the importance of investigating brand equity from the latter’s perspective. Generally, the Malaysian brands including the car brands have been perceived to have low brand equity. From literature, the importance of market orientation and relationship marketing cannot be ignored. Hence, the study attempts to investigate the role of market orientation and relationship marketing in forming the brand equity. 2011-05 Thesis http://eprints.usm.my/42175/ http://eprints.usm.my/42175/1/NOOR_HASMINI_HJ_ABD_GHANI.pdf application/pdf en public phd doctoral Universiti Sains Malaysia Pusat Pengajian Pengurusan
institution Universiti Sains Malaysia
collection USM Institutional Repository
language English
topic HD28-70 Management
Industrial Management
spellingShingle HD28-70 Management
Industrial Management
Ghani, Noor Hasmini Hj Abd
Dealers’ Market Orientation And Brand Equity: The Mediating Effect Of Relationship Marketing
description The reliance of car manufacturers on their sales dealers in a very competitive market, which have created selling pressures justified the importance of investigating brand equity from the latter’s perspective. Generally, the Malaysian brands including the car brands have been perceived to have low brand equity. From literature, the importance of market orientation and relationship marketing cannot be ignored. Hence, the study attempts to investigate the role of market orientation and relationship marketing in forming the brand equity.
format Thesis
qualification_name Doctor of Philosophy (PhD.)
qualification_level Doctorate
author Ghani, Noor Hasmini Hj Abd
author_facet Ghani, Noor Hasmini Hj Abd
author_sort Ghani, Noor Hasmini Hj Abd
title Dealers’ Market Orientation And Brand Equity: The Mediating Effect Of Relationship Marketing
title_short Dealers’ Market Orientation And Brand Equity: The Mediating Effect Of Relationship Marketing
title_full Dealers’ Market Orientation And Brand Equity: The Mediating Effect Of Relationship Marketing
title_fullStr Dealers’ Market Orientation And Brand Equity: The Mediating Effect Of Relationship Marketing
title_full_unstemmed Dealers’ Market Orientation And Brand Equity: The Mediating Effect Of Relationship Marketing
title_sort dealers’ market orientation and brand equity: the mediating effect of relationship marketing
granting_institution Universiti Sains Malaysia
granting_department Pusat Pengajian Pengurusan
publishDate 2011
url http://eprints.usm.my/42175/1/NOOR_HASMINI_HJ_ABD_GHANI.pdf
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