Adoption Of Environmental Management Practices (Emps) In The Malaysian Hotel Industry: An Investigation On Emps Drivers And Market Performance Outcomes

This study seeks to investigate the extent of the adoption of Environmental Management Practices (EMPs) among four- AND five- star hotels in Malaysia. This study also attempts to identify if regulation/government, customer demand, level of competition, greenness at the organisational level, and atti...

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Main Author:	Kamalulariffin, Noor Shairullizan
Format:	Thesis
Language:	English
Published:	2013
Subjects:	NX1-820 Arts in general
Online Access:	http://eprints.usm.my/43418/1/Noor%20Shairullizan%20Binti%20KamalulAriffin24.pdf
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id	my-usm-ep.43418
record_format	uketd_dc
spelling	my-usm-ep.434182019-04-12T05:26:18Z Adoption Of Environmental Management Practices (Emps) In The Malaysian Hotel Industry: An Investigation On Emps Drivers And Market Performance Outcomes 2013 Kamalulariffin, Noor Shairullizan NX1-820 Arts in general This study seeks to investigate the extent of the adoption of Environmental Management Practices (EMPs) among four- AND five- star hotels in Malaysia. This study also attempts to identify if regulation/government, customer demand, level of competition, greenness at the organisational level, and attitude of organisational level towards change act as the key drivers of EMPs. In addition, this study aims to determine if market performance acts as the outcome of EMPs. The comprehensiveness of environmental management system (EMS) and management stakeholder relations represent EMPs, whereas market performance is measured through three dimensions i.e. the effectiveness, efficiency, and adaptability measure of market performance. The population of this study is four- and five- star hotels in Malaysia. This study applied institutional theory to support this framework. Respondents consisted of one hundred and two (102) out of two hundred and three (203) mailed questionnaires and the survey method was employed for purpose of data collection. The results of the study showed that four- and five- star hotels in Malaysia implement the EMPs to a moderate extent. In general, cultural-cognitive isomorphism which is greenness at the organisational level acts as the main driver for hotels to implement EMPs. In addition, the study found that market performance is the outcome of EMPs. Besides to protect the environment, hotels can also ensure the sustainability of their business by incorporating environmentally friendly practices and improving their market performance. 2013 Thesis http://eprints.usm.my/43418/ http://eprints.usm.my/43418/1/Noor%20Shairullizan%20Binti%20KamalulAriffin24.pdf application/pdf en public masters Universiti Sains Malaysia Pusat Pengajian Seni
institution	Universiti Sains Malaysia
collection	USM Institutional Repository
language	English
topic	NX1-820 Arts in general
spellingShingle	NX1-820 Arts in general Kamalulariffin, Noor Shairullizan Adoption Of Environmental Management Practices (Emps) In The Malaysian Hotel Industry: An Investigation On Emps Drivers And Market Performance Outcomes
description	This study seeks to investigate the extent of the adoption of Environmental Management Practices (EMPs) among four- AND five- star hotels in Malaysia. This study also attempts to identify if regulation/government, customer demand, level of competition, greenness at the organisational level, and attitude of organisational level towards change act as the key drivers of EMPs. In addition, this study aims to determine if market performance acts as the outcome of EMPs. The comprehensiveness of environmental management system (EMS) and management stakeholder relations represent EMPs, whereas market performance is measured through three dimensions i.e. the effectiveness, efficiency, and adaptability measure of market performance. The population of this study is four- and five- star hotels in Malaysia. This study applied institutional theory to support this framework. Respondents consisted of one hundred and two (102) out of two hundred and three (203) mailed questionnaires and the survey method was employed for purpose of data collection. The results of the study showed that four- and five- star hotels in Malaysia implement the EMPs to a moderate extent. In general, cultural-cognitive isomorphism which is greenness at the organisational level acts as the main driver for hotels to implement EMPs. In addition, the study found that market performance is the outcome of EMPs. Besides to protect the environment, hotels can also ensure the sustainability of their business by incorporating environmentally friendly practices and improving their market performance.
format	Thesis
qualification_level	Master's degree
author	Kamalulariffin, Noor Shairullizan
author_facet	Kamalulariffin, Noor Shairullizan
author_sort	Kamalulariffin, Noor Shairullizan
title	Adoption Of Environmental Management Practices (Emps) In The Malaysian Hotel Industry: An Investigation On Emps Drivers And Market Performance Outcomes
title_short	Adoption Of Environmental Management Practices (Emps) In The Malaysian Hotel Industry: An Investigation On Emps Drivers And Market Performance Outcomes
title_full	Adoption Of Environmental Management Practices (Emps) In The Malaysian Hotel Industry: An Investigation On Emps Drivers And Market Performance Outcomes
title_fullStr	Adoption Of Environmental Management Practices (Emps) In The Malaysian Hotel Industry: An Investigation On Emps Drivers And Market Performance Outcomes
title_full_unstemmed	Adoption Of Environmental Management Practices (Emps) In The Malaysian Hotel Industry: An Investigation On Emps Drivers And Market Performance Outcomes
title_sort	adoption of environmental management practices (emps) in the malaysian hotel industry: an investigation on emps drivers and market performance outcomes
granting_institution	Universiti Sains Malaysia
granting_department	Pusat Pengajian Seni
publishDate	2013
url	http://eprints.usm.my/43418/1/Noor%20Shairullizan%20Binti%20KamalulAriffin24.pdf
_version_	1747821210029260800

Adoption Of Environmental Management Practices (Emps) In The Malaysian Hotel Industry: An Investigation On Emps Drivers And Market Performance Outcomes

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