Job Performance Of Public Hospital Nurses: The Role Of Personal Resources, Job Resources And Work Engagement

The aims of this study were to (a) examine the relationships between personal resources (psychological capital), job resources (social support, job characteristics), and job performance; and (b) investigate the effectiveness of work engagement as a mediator in the above relationships. Conservation o...

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Main Author: Othman, Noraini
Format: Thesis
Language:English
Published: 2012
Subjects:
Online Access:http://eprints.usm.my/43525/1/NORAINI%20OTHMAN.pdf
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spelling my-usm-ep.435252019-04-12T05:26:23Z Job Performance Of Public Hospital Nurses: The Role Of Personal Resources, Job Resources And Work Engagement 2012-02 Othman, Noraini HD28-70 Management. Industrial Management The aims of this study were to (a) examine the relationships between personal resources (psychological capital), job resources (social support, job characteristics), and job performance; and (b) investigate the effectiveness of work engagement as a mediator in the above relationships. Conservation of resources (COR) theory (Hobfoll, 1989) and Blau’s (1964) social exchange theory (SET) were utilized in developing the research framework. Job performance was operationalized as comprising of two broad dimensions: task performance and contextual performance. Particularly, task performance consists of four dimensions: informational supportive behaviour, coordination of care behaviour, interpersonal supportive behaviour, and technical care behaviour. Meanwhile, contextual performance was considered in two dimensions, which are volunteerism behaviour and task supportive behaviour. 2012-02 Thesis http://eprints.usm.my/43525/ http://eprints.usm.my/43525/1/NORAINI%20OTHMAN.pdf application/pdf en public phd doctoral Universiti Sains Malaysia Pusat Pengajian Pengurusan
institution Universiti Sains Malaysia
collection USM Institutional Repository
language English
topic HD28-70 Management
Industrial Management
spellingShingle HD28-70 Management
Industrial Management
Othman, Noraini
Job Performance Of Public Hospital Nurses: The Role Of Personal Resources, Job Resources And Work Engagement
description The aims of this study were to (a) examine the relationships between personal resources (psychological capital), job resources (social support, job characteristics), and job performance; and (b) investigate the effectiveness of work engagement as a mediator in the above relationships. Conservation of resources (COR) theory (Hobfoll, 1989) and Blau’s (1964) social exchange theory (SET) were utilized in developing the research framework. Job performance was operationalized as comprising of two broad dimensions: task performance and contextual performance. Particularly, task performance consists of four dimensions: informational supportive behaviour, coordination of care behaviour, interpersonal supportive behaviour, and technical care behaviour. Meanwhile, contextual performance was considered in two dimensions, which are volunteerism behaviour and task supportive behaviour.
format Thesis
qualification_name Doctor of Philosophy (PhD.)
qualification_level Doctorate
author Othman, Noraini
author_facet Othman, Noraini
author_sort Othman, Noraini
title Job Performance Of Public Hospital Nurses: The Role Of Personal Resources, Job Resources And Work Engagement
title_short Job Performance Of Public Hospital Nurses: The Role Of Personal Resources, Job Resources And Work Engagement
title_full Job Performance Of Public Hospital Nurses: The Role Of Personal Resources, Job Resources And Work Engagement
title_fullStr Job Performance Of Public Hospital Nurses: The Role Of Personal Resources, Job Resources And Work Engagement
title_full_unstemmed Job Performance Of Public Hospital Nurses: The Role Of Personal Resources, Job Resources And Work Engagement
title_sort job performance of public hospital nurses: the role of personal resources, job resources and work engagement
granting_institution Universiti Sains Malaysia
granting_department Pusat Pengajian Pengurusan
publishDate 2012
url http://eprints.usm.my/43525/1/NORAINI%20OTHMAN.pdf
_version_ 1747821233225859072