Improve On Time Delivery: A Case Study At Jm Flour Mill

On time delivery is view as a key performance indicator for warehouse and logistic departments. The delivery performance indicated how effective the supply chain is at supplying products to the customer and the customer satisfaction level. Present research is focused on a case study conducted in a f...

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Main Author: Ong, Wen Ing
Format: Thesis
Language:English
Published: 2014
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Online Access:http://eprints.usm.my/44381/1/ONG%20WEN%20ING.pdf
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spelling my-usm-ep.443812019-05-23T01:01:44Z Improve On Time Delivery: A Case Study At Jm Flour Mill 2014 Ong, Wen Ing HF5001-6182 Business On time delivery is view as a key performance indicator for warehouse and logistic departments. The delivery performance indicated how effective the supply chain is at supplying products to the customer and the customer satisfaction level. Present research is focused on a case study conducted in a flour mill in Malaysia. In this study, the importance is highlighted and the causes of the delivery issues are investigated. For this study, in-depth interview was carried out and data was analysed from the flour mill to investigate the issues. 2014 Thesis http://eprints.usm.my/44381/ http://eprints.usm.my/44381/1/ONG%20WEN%20ING.pdf application/pdf en public masters Universiti Sains Malaysia Pusat Pengajian Siswazah Perniagaan
institution Universiti Sains Malaysia
collection USM Institutional Repository
language English
topic HF5001-6182 Business
spellingShingle HF5001-6182 Business
Ong, Wen Ing
Improve On Time Delivery: A Case Study At Jm Flour Mill
description On time delivery is view as a key performance indicator for warehouse and logistic departments. The delivery performance indicated how effective the supply chain is at supplying products to the customer and the customer satisfaction level. Present research is focused on a case study conducted in a flour mill in Malaysia. In this study, the importance is highlighted and the causes of the delivery issues are investigated. For this study, in-depth interview was carried out and data was analysed from the flour mill to investigate the issues.
format Thesis
qualification_level Master's degree
author Ong, Wen Ing
author_facet Ong, Wen Ing
author_sort Ong, Wen Ing
title Improve On Time Delivery: A Case Study At Jm Flour Mill
title_short Improve On Time Delivery: A Case Study At Jm Flour Mill
title_full Improve On Time Delivery: A Case Study At Jm Flour Mill
title_fullStr Improve On Time Delivery: A Case Study At Jm Flour Mill
title_full_unstemmed Improve On Time Delivery: A Case Study At Jm Flour Mill
title_sort improve on time delivery: a case study at jm flour mill
granting_institution Universiti Sains Malaysia
granting_department Pusat Pengajian Siswazah Perniagaan
publishDate 2014
url http://eprints.usm.my/44381/1/ONG%20WEN%20ING.pdf
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