Improving Sales Performance Of A Penang Based Car Coating Company

Sierra Glow Penang, newly established Penang based car coating company is facing the challenge of low number of customers that has led to low sales performance of business. The co-founder, Mr Woo worry that if this trend persists, he would not be able to sustain his business. This case explore the r...

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Main Author: Lim, Shing Yeu
Format: Thesis
Language:English
Published: 2014
Subjects:
Online Access:http://eprints.usm.my/44467/1/LIM%20SHING%20YEU.pdf
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spelling my-usm-ep.444672019-05-31T00:39:11Z Improving Sales Performance Of A Penang Based Car Coating Company 2014 Lim, Shing Yeu HF5001-6182 Business Sierra Glow Penang, newly established Penang based car coating company is facing the challenge of low number of customers that has led to low sales performance of business. The co-founder, Mr Woo worry that if this trend persists, he would not be able to sustain his business. This case explore the reasons for why this happened and what can be done to improve the situation. An analysis of industry background and company background was carried out to identify the internal and external environment and issues facing the company. Case analysis was done through Porter’s Five Forces, Fishbone analysis, SWOT and TOWS matrix analysis. In order to gain insights on the issue, interviews were conducted with co-founders, competitors and customers. 2014 Thesis http://eprints.usm.my/44467/ http://eprints.usm.my/44467/1/LIM%20SHING%20YEU.pdf application/pdf en public masters Universiti Sains Malaysia Pusat Pengajian Siswazah Perniagaan
institution Universiti Sains Malaysia
collection USM Institutional Repository
language English
topic HF5001-6182 Business
spellingShingle HF5001-6182 Business
Lim, Shing Yeu
Improving Sales Performance Of A Penang Based Car Coating Company
description Sierra Glow Penang, newly established Penang based car coating company is facing the challenge of low number of customers that has led to low sales performance of business. The co-founder, Mr Woo worry that if this trend persists, he would not be able to sustain his business. This case explore the reasons for why this happened and what can be done to improve the situation. An analysis of industry background and company background was carried out to identify the internal and external environment and issues facing the company. Case analysis was done through Porter’s Five Forces, Fishbone analysis, SWOT and TOWS matrix analysis. In order to gain insights on the issue, interviews were conducted with co-founders, competitors and customers.
format Thesis
qualification_level Master's degree
author Lim, Shing Yeu
author_facet Lim, Shing Yeu
author_sort Lim, Shing Yeu
title Improving Sales Performance Of A Penang Based Car Coating Company
title_short Improving Sales Performance Of A Penang Based Car Coating Company
title_full Improving Sales Performance Of A Penang Based Car Coating Company
title_fullStr Improving Sales Performance Of A Penang Based Car Coating Company
title_full_unstemmed Improving Sales Performance Of A Penang Based Car Coating Company
title_sort improving sales performance of a penang based car coating company
granting_institution Universiti Sains Malaysia
granting_department Pusat Pengajian Siswazah Perniagaan
publishDate 2014
url http://eprints.usm.my/44467/1/LIM%20SHING%20YEU.pdf
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