Factors Contributing To Customer Complaints In PCR (Professional Commercial Radio) Software R&D: A Case Of Motorola Solutions Penang

Customer complaints naturally reflect customer dissatisfaction. From a business perspective, customer complaints are a sign indicating the presence of problems that needs to be resolved at the soonest possible time. Uncovering what is causing the customer complaints presents an opportunity to improv...

Full description

Saved in:
Bibliographic Details
Main Authors: N.Kasavan, Shobana Menon, Khew, Ying Ye, K.A. Ahamed Meeran, Hamid Kareem
Format: Thesis
Language:English
Published: 2014
Subjects:
Online Access:http://eprints.usm.my/44476/1/SHOBANA%20MENON%20N.KASAVAN.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!