English Teacher Education In Malaysian Tertiary Institutions: Aligning Tqm To The Determinants Of Quality

Quality is the leading goal that organisation’s management strives for accomplishing in its everyday performances. English teacher education programs should be, like any other educational programs, featured with quality. The quality of English teacher education is critical and a focus of the English...

Full description

Saved in:
Bibliographic Details
Main Author: Issa, Jinan Hatem
Format: Thesis
Language:English
Published: 2013
Subjects:
Online Access:http://eprints.usm.my/45087/1/Jinan%20Hatem%20Issa24.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!
id my-usm-ep.45087
record_format uketd_dc
spelling my-usm-ep.450872019-07-26T08:57:09Z English Teacher Education In Malaysian Tertiary Institutions: Aligning Tqm To The Determinants Of Quality 2013-07 Issa, Jinan Hatem L7-991 Education (General) Quality is the leading goal that organisation’s management strives for accomplishing in its everyday performances. English teacher education programs should be, like any other educational programs, featured with quality. The quality of English teacher education is critical and a focus of the English Teaching profession. Hence, this study seeks to develop the understanding regarding this particular area of ELT in Malaysian tertiary institutions. This study demonstrates evidences and suggests guidelines on the importance of delivering quality English teacher education programs through exploring whether the embedding of Total Quality Management core principles may lead to produce quality English teacher education via measuring the indicators of four forms of capital (intellectual, financial, spiritual, and social) as determinants of quality. An exploratory case study was carried out using a purposive sampling technique. Sixty-nine heads and lecturers of English teacher education programs, at five major public Malaysian tertiary institutions, completed two questionnaires on the determinants of quality and the effective implementation of TQM. The finding sustained a focus on improving the quality of English teacher education programs through selecting high quality staff being capable of and devoted to addressing the visions and missions of quality English language teacher education programs. Besides, excelling in research, publications and community work should feature the quality programs. The findings indicated the highest and lowest indicators of each of the four forms of capital. Moreover, the top priorities of the determinants of quality were identified. 2013-07 Thesis http://eprints.usm.my/45087/ http://eprints.usm.my/45087/1/Jinan%20Hatem%20Issa24.pdf application/pdf en public phd doctoral Universiti Sains Malaysia Pusat Pengajian Ilmu Pendidikan
institution Universiti Sains Malaysia
collection USM Institutional Repository
language English
topic L7-991 Education (General)
spellingShingle L7-991 Education (General)
Issa, Jinan Hatem
English Teacher Education In Malaysian Tertiary Institutions: Aligning Tqm To The Determinants Of Quality
description Quality is the leading goal that organisation’s management strives for accomplishing in its everyday performances. English teacher education programs should be, like any other educational programs, featured with quality. The quality of English teacher education is critical and a focus of the English Teaching profession. Hence, this study seeks to develop the understanding regarding this particular area of ELT in Malaysian tertiary institutions. This study demonstrates evidences and suggests guidelines on the importance of delivering quality English teacher education programs through exploring whether the embedding of Total Quality Management core principles may lead to produce quality English teacher education via measuring the indicators of four forms of capital (intellectual, financial, spiritual, and social) as determinants of quality. An exploratory case study was carried out using a purposive sampling technique. Sixty-nine heads and lecturers of English teacher education programs, at five major public Malaysian tertiary institutions, completed two questionnaires on the determinants of quality and the effective implementation of TQM. The finding sustained a focus on improving the quality of English teacher education programs through selecting high quality staff being capable of and devoted to addressing the visions and missions of quality English language teacher education programs. Besides, excelling in research, publications and community work should feature the quality programs. The findings indicated the highest and lowest indicators of each of the four forms of capital. Moreover, the top priorities of the determinants of quality were identified.
format Thesis
qualification_name Doctor of Philosophy (PhD.)
qualification_level Doctorate
author Issa, Jinan Hatem
author_facet Issa, Jinan Hatem
author_sort Issa, Jinan Hatem
title English Teacher Education In Malaysian Tertiary Institutions: Aligning Tqm To The Determinants Of Quality
title_short English Teacher Education In Malaysian Tertiary Institutions: Aligning Tqm To The Determinants Of Quality
title_full English Teacher Education In Malaysian Tertiary Institutions: Aligning Tqm To The Determinants Of Quality
title_fullStr English Teacher Education In Malaysian Tertiary Institutions: Aligning Tqm To The Determinants Of Quality
title_full_unstemmed English Teacher Education In Malaysian Tertiary Institutions: Aligning Tqm To The Determinants Of Quality
title_sort english teacher education in malaysian tertiary institutions: aligning tqm to the determinants of quality
granting_institution Universiti Sains Malaysia
granting_department Pusat Pengajian Ilmu Pendidikan
publishDate 2013
url http://eprints.usm.my/45087/1/Jinan%20Hatem%20Issa24.pdf
_version_ 1747821454124122112