A study on workplace violence against healthcare providers in Emergency Department Hospital Tengku Ampuan Rahimah Klang

Background: Violence towards staffs working in a healthcare facility is a norm, and it is common conversation topics in the news and social media. However, there is not much data that shows the extent of problem, especial in the Malaysian context. This research was done to gauge the frequency of vio...

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Main Author: Jamal, Ahmad Amirin
Format: Thesis
Language:English
Published: 2018
Subjects:
Online Access:http://eprints.usm.my/45797/1/Dr.%20Ahmad%20Amirin%20Jamal-24%20pages.pdf
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spelling my-usm-ep.457972019-12-04T02:56:34Z A study on workplace violence against healthcare providers in Emergency Department Hospital Tengku Ampuan Rahimah Klang 2018 Jamal, Ahmad Amirin RA0421 Public health. Hygiene. Preventive Medicine Background: Violence towards staffs working in a healthcare facility is a norm, and it is common conversation topics in the news and social media. However, there is not much data that shows the extent of problem, especial in the Malaysian context. This research was done to gauge the frequency of violence towards healthcare providers working in the Emergency Department (ED) of Hospital Tengku Ampuan Rahimah (HTAR) Klang and to see the factors involved. Methodology: A cross sectional prospective study was done in May 2018 among staffs of ED HTAR Klang using a validated Malay language questionnaire. Systematic sampling method was applied. One hundred and sixty completed questionnaires were collected from respondents who were suitable and consented to the questionnaire. The questionnaire collected respondent’s sociodemographic data, their experience, witness or report of workplace violence within 12 months prior to the study. Results: 80.6% of staff had experienced at least one episode of violence within the last 12 months prior to the study, with most of them experiencing verbal abuse (79.4%). A healthcare provider who is married has 3.25 times odds of experiencing workplaceviolence compared to those who are still single and an increase of one month of working experience will increase the odds of having workplace violence by 0.99 times. Conclusion: There was a high prevalence of workplace violence towards healthcare providers working in ED HTAR Klang and if a healthcare provider is married and has less working experience, he or she is more likely to be a victim of workplace violence. 2018 Thesis http://eprints.usm.my/45797/ http://eprints.usm.my/45797/1/Dr.%20Ahmad%20Amirin%20Jamal-24%20pages.pdf application/pdf en public masters Universiti Sains Malaysia Pusat Pengajian Sains Perubatan
institution Universiti Sains Malaysia
collection USM Institutional Repository
language English
topic RA0421 Public health
Hygiene
Preventive Medicine
spellingShingle RA0421 Public health
Hygiene
Preventive Medicine
Jamal, Ahmad Amirin
A study on workplace violence against healthcare providers in Emergency Department Hospital Tengku Ampuan Rahimah Klang
description Background: Violence towards staffs working in a healthcare facility is a norm, and it is common conversation topics in the news and social media. However, there is not much data that shows the extent of problem, especial in the Malaysian context. This research was done to gauge the frequency of violence towards healthcare providers working in the Emergency Department (ED) of Hospital Tengku Ampuan Rahimah (HTAR) Klang and to see the factors involved. Methodology: A cross sectional prospective study was done in May 2018 among staffs of ED HTAR Klang using a validated Malay language questionnaire. Systematic sampling method was applied. One hundred and sixty completed questionnaires were collected from respondents who were suitable and consented to the questionnaire. The questionnaire collected respondent’s sociodemographic data, their experience, witness or report of workplace violence within 12 months prior to the study. Results: 80.6% of staff had experienced at least one episode of violence within the last 12 months prior to the study, with most of them experiencing verbal abuse (79.4%). A healthcare provider who is married has 3.25 times odds of experiencing workplaceviolence compared to those who are still single and an increase of one month of working experience will increase the odds of having workplace violence by 0.99 times. Conclusion: There was a high prevalence of workplace violence towards healthcare providers working in ED HTAR Klang and if a healthcare provider is married and has less working experience, he or she is more likely to be a victim of workplace violence.
format Thesis
qualification_level Master's degree
author Jamal, Ahmad Amirin
author_facet Jamal, Ahmad Amirin
author_sort Jamal, Ahmad Amirin
title A study on workplace violence against healthcare providers in Emergency Department Hospital Tengku Ampuan Rahimah Klang
title_short A study on workplace violence against healthcare providers in Emergency Department Hospital Tengku Ampuan Rahimah Klang
title_full A study on workplace violence against healthcare providers in Emergency Department Hospital Tengku Ampuan Rahimah Klang
title_fullStr A study on workplace violence against healthcare providers in Emergency Department Hospital Tengku Ampuan Rahimah Klang
title_full_unstemmed A study on workplace violence against healthcare providers in Emergency Department Hospital Tengku Ampuan Rahimah Klang
title_sort study on workplace violence against healthcare providers in emergency department hospital tengku ampuan rahimah klang
granting_institution Universiti Sains Malaysia
granting_department Pusat Pengajian Sains Perubatan
publishDate 2018
url http://eprints.usm.my/45797/1/Dr.%20Ahmad%20Amirin%20Jamal-24%20pages.pdf
_version_ 1747821568555220992