The Effects Of Job Resources And Job Demands On Teachers' Organizational Citizenship Behavior : The Role Of Burnout As A Mediator

Organizational Citizenship Behavior (OCB) has generated a considerable amount of scholarly attention. It is now firmly believed that the effective functioning of an organization depends largely on employees’ efforts that extend beyond formal role requirements. Due to the paucity of research in no...

Full description

Saved in:

Bibliographic Details
Main Author:	Meh, Salmi Che
Format:	Thesis
Language:	English
Published:	2012
Subjects:	HD28-70 Management Industrial Management
Online Access:	http://eprints.usm.my/46039/1/SALMI%20BINTI%20CHE%20MEH_HJ.pdf
Tags:	Add Tag No Tags, Be the first to tag this record!

id	my-usm-ep.46039
record_format	uketd_dc
spelling	my-usm-ep.460392020-01-30T03:10:08Z The Effects Of Job Resources And Job Demands On Teachers' Organizational Citizenship Behavior : The Role Of Burnout As A Mediator 2012-01 Meh, Salmi Che HD28-70 Management. Industrial Management Organizational Citizenship Behavior (OCB) has generated a considerable amount of scholarly attention. It is now firmly believed that the effective functioning of an organization depends largely on employees’ efforts that extend beyond formal role requirements. Due to the paucity of research in non-commercial setting, specifically service occupation, this study attempts to uncover how job resources (supervisor support, peer support, autonomy, and participation in decision making) and job demands (role ambiguity, role conflict, role overload, and students’ misbehavior) influence teachers’ organizational citizenship behavior. This study also investigates whether the role of burnout would mediate the relationship between job resources, job demands and organizational citizenship behavior. Data were obtained through mailed survey from 509 teachers in 50 regular government secondary schools in Peninsular Malaysia. Findings of this study revealed two dimensions of organizational citizenship which are organizational citizenship behavior targeted at the organization/OCB-O (school), and organizational citizenship behavior targeted at the individual/OCB-I (students and peers). The findings provided some empirical support for the framework. The results provided evidence that job resources and job demands played important roles in influencing teachers’ organizational citizenship behavior. The findings also demonstrated some evidence to support the mediating effect of burnout on the relationship between job resources, job demands and organizational citizenship behavior. Theoretical and practical implications of the study as well as suggestions for future studies were discussed. 2012-01 Thesis http://eprints.usm.my/46039/ http://eprints.usm.my/46039/1/SALMI%20BINTI%20CHE%20MEH_HJ.pdf application/pdf en public phd doctoral Universiti Sains Malaysia Pusat Pengajian Pengurusan
institution	Universiti Sains Malaysia
collection	USM Institutional Repository
language	English
topic	HD28-70 Management Industrial Management
spellingShingle	HD28-70 Management Industrial Management Meh, Salmi Che The Effects Of Job Resources And Job Demands On Teachers' Organizational Citizenship Behavior : The Role Of Burnout As A Mediator
description	Organizational Citizenship Behavior (OCB) has generated a considerable amount of scholarly attention. It is now firmly believed that the effective functioning of an organization depends largely on employees’ efforts that extend beyond formal role requirements. Due to the paucity of research in non-commercial setting, specifically service occupation, this study attempts to uncover how job resources (supervisor support, peer support, autonomy, and participation in decision making) and job demands (role ambiguity, role conflict, role overload, and students’ misbehavior) influence teachers’ organizational citizenship behavior. This study also investigates whether the role of burnout would mediate the relationship between job resources, job demands and organizational citizenship behavior. Data were obtained through mailed survey from 509 teachers in 50 regular government secondary schools in Peninsular Malaysia. Findings of this study revealed two dimensions of organizational citizenship which are organizational citizenship behavior targeted at the organization/OCB-O (school), and organizational citizenship behavior targeted at the individual/OCB-I (students and peers). The findings provided some empirical support for the framework. The results provided evidence that job resources and job demands played important roles in influencing teachers’ organizational citizenship behavior. The findings also demonstrated some evidence to support the mediating effect of burnout on the relationship between job resources, job demands and organizational citizenship behavior. Theoretical and practical implications of the study as well as suggestions for future studies were discussed.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Meh, Salmi Che
author_facet	Meh, Salmi Che
author_sort	Meh, Salmi Che
title	The Effects Of Job Resources And Job Demands On Teachers' Organizational Citizenship Behavior : The Role Of Burnout As A Mediator
title_short	The Effects Of Job Resources And Job Demands On Teachers' Organizational Citizenship Behavior : The Role Of Burnout As A Mediator
title_full	The Effects Of Job Resources And Job Demands On Teachers' Organizational Citizenship Behavior : The Role Of Burnout As A Mediator
title_fullStr	The Effects Of Job Resources And Job Demands On Teachers' Organizational Citizenship Behavior : The Role Of Burnout As A Mediator
title_full_unstemmed	The Effects Of Job Resources And Job Demands On Teachers' Organizational Citizenship Behavior : The Role Of Burnout As A Mediator
title_sort	effects of job resources and job demands on teachers' organizational citizenship behavior : the role of burnout as a mediator
granting_institution	Universiti Sains Malaysia
granting_department	Pusat Pengajian Pengurusan
publishDate	2012
url	http://eprints.usm.my/46039/1/SALMI%20BINTI%20CHE%20MEH_HJ.pdf
_version_	1747821597975117824

The Effects Of Job Resources And Job Demands On Teachers' Organizational Citizenship Behavior : The Role Of Burnout As A Mediator

Similar Items