The Impact Of Total Quality Management Practices On Employee's Work Related Attitude

This study examined the impact of TQM practices have on employee's work related attitude. TQM practices have been adopted as new management practices in improving organization commitment to quality of product or service. TQM practices create a culture that encourages employee involvement, mo...

Full description

Saved in:
Bibliographic Details
Main Author: Karia, Noorliza
Format: Thesis
Language:English
Published: 1999
Subjects:
Online Access:http://eprints.usm.my/47757/1/NOORLIZA%20KARIA%20cut.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!
id my-usm-ep.47757
record_format uketd_dc
spelling my-usm-ep.477572020-10-26T02:31:57Z The Impact Of Total Quality Management Practices On Employee's Work Related Attitude 1999-05 Karia, Noorliza HF5001-6182 Business This study examined the impact of TQM practices have on employee's work related attitude. TQM practices have been adopted as new management practices in improving organization commitment to quality of product or service. TQM practices create a culture that encourages employee involvement, motivation, satisfaction and commitment. In this study, the indicators of work related attitudes are job involvement, job satisfaction, career satisfaction and organizational commitment. This study gathers the information about the impact of TQM practices on 104 employees working in 5 organizations in Penang that practice TQM. 1999-05 Thesis http://eprints.usm.my/47757/ http://eprints.usm.my/47757/1/NOORLIZA%20KARIA%20cut.pdf application/pdf en public masters Universiti Sains Malaysia Pusat Pengajian Siswazah Perniagaan
institution Universiti Sains Malaysia
collection USM Institutional Repository
language English
topic HF5001-6182 Business
spellingShingle HF5001-6182 Business
Karia, Noorliza
The Impact Of Total Quality Management Practices On Employee's Work Related Attitude
description This study examined the impact of TQM practices have on employee's work related attitude. TQM practices have been adopted as new management practices in improving organization commitment to quality of product or service. TQM practices create a culture that encourages employee involvement, motivation, satisfaction and commitment. In this study, the indicators of work related attitudes are job involvement, job satisfaction, career satisfaction and organizational commitment. This study gathers the information about the impact of TQM practices on 104 employees working in 5 organizations in Penang that practice TQM.
format Thesis
qualification_level Master's degree
author Karia, Noorliza
author_facet Karia, Noorliza
author_sort Karia, Noorliza
title The Impact Of Total Quality Management Practices On Employee's Work Related Attitude
title_short The Impact Of Total Quality Management Practices On Employee's Work Related Attitude
title_full The Impact Of Total Quality Management Practices On Employee's Work Related Attitude
title_fullStr The Impact Of Total Quality Management Practices On Employee's Work Related Attitude
title_full_unstemmed The Impact Of Total Quality Management Practices On Employee's Work Related Attitude
title_sort impact of total quality management practices on employee's work related attitude
granting_institution Universiti Sains Malaysia
granting_department Pusat Pengajian Siswazah Perniagaan
publishDate 1999
url http://eprints.usm.my/47757/1/NOORLIZA%20KARIA%20cut.pdf
_version_ 1747821826315124736