The Impact Of Total Quality Management Practices On Employee's Work Related Attitude
This study examined the impact of TQM practices have on employee's work related attitude. TQM practices have been adopted as new management practices in improving organization commitment to quality of product or service. TQM practices create a culture that encourages employee involvement, mo...
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Main Author: | Karia, Noorliza |
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Format: | Thesis |
Language: | English |
Published: |
1999
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Subjects: | |
Online Access: | http://eprints.usm.my/47757/1/NOORLIZA%20KARIA%20cut.pdf |
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