Samat, N. (2004). The Relationship Between Total Quality Management (TQM) Practices. Service Quality, Market Orientation, And Organizational Performance.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Samat, Nusrah. The Relationship Between Total Quality Management (TQM) Practices. Service Quality, Market Orientation, And Organizational Performance. 2004.
توثيق جمعية اللغة المعاصرة MLA (الطبعة الثامنة)Samat, Nusrah. The Relationship Between Total Quality Management (TQM) Practices. Service Quality, Market Orientation, And Organizational Performance. 2004.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.