Assessment Of Quality Standards Of Supported Employment By In-House Job Coaches And Employees With Disabilities

Quality standards of supported employment are established for individuals with disabilities in many developed countries. In Malaysia, however, there is still no assessment of quality standards since the beginning of supported employment 10 years ago. The purpose of this study is to assess the qua...

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Main Author:	Chu, Shi Wei
Format:	Thesis
Language:	English
Published:	2019
Subjects:	L7-991 Education (General)
Online Access:	http://eprints.usm.my/48537/1/Chu%20Shi%20Wei_Thesis%20cut.pdf
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id	my-usm-ep.48537
record_format	uketd_dc
spelling	my-usm-ep.485372021-03-08T04:03:44Z Assessment Of Quality Standards Of Supported Employment By In-House Job Coaches And Employees With Disabilities 2019-03 Chu, Shi Wei L7-991 Education (General) Quality standards of supported employment are established for individuals with disabilities in many developed countries. In Malaysia, however, there is still no assessment of quality standards since the beginning of supported employment 10 years ago. The purpose of this study is to assess the quality standards of supported employment by in-house job coaches and employees with disabilities based on a developed model of quality supported employment in Malaysia. The objectives are to assess quality standards from three key dimensions which are organization, job coach service and outcomes. Furthermore, the predictors of outcomes are identified. The correlations in the assessment between job coach and employee with disabilities are identified. A mixed method research design which includes primarily quantitative research methods as well as qualitative research methods was utilized to collect data from 16 companies which provides in-house job coaching services and employment to employees with disabilities. The sample of the study includes 173 in-house job coaches and 173 employees with disabilities. A Quality Standards Framework for Supported Employment in Malaysia (QSFM) was operationalized into the Quality Supported Employment (QSE) Instrument for the purpose of the assessment. The results of the study indicated that the organizations surveyed were of the view that the quality standards of supported employment were good. Findings also included predictors of quality outcomes of supported employment which were the management and leadership of the organization, the intensive support at the workplace and follow-up services. 2019-03 Thesis http://eprints.usm.my/48537/ http://eprints.usm.my/48537/1/Chu%20Shi%20Wei_Thesis%20cut.pdf application/pdf en public phd doctoral Universiti Sains Malaysia Pusat Pengajian Ilmu Pendidikan
institution	Universiti Sains Malaysia
collection	USM Institutional Repository
language	English
topic	L7-991 Education (General)
spellingShingle	L7-991 Education (General) Chu, Shi Wei Assessment Of Quality Standards Of Supported Employment By In-House Job Coaches And Employees With Disabilities
description	Quality standards of supported employment are established for individuals with disabilities in many developed countries. In Malaysia, however, there is still no assessment of quality standards since the beginning of supported employment 10 years ago. The purpose of this study is to assess the quality standards of supported employment by in-house job coaches and employees with disabilities based on a developed model of quality supported employment in Malaysia. The objectives are to assess quality standards from three key dimensions which are organization, job coach service and outcomes. Furthermore, the predictors of outcomes are identified. The correlations in the assessment between job coach and employee with disabilities are identified. A mixed method research design which includes primarily quantitative research methods as well as qualitative research methods was utilized to collect data from 16 companies which provides in-house job coaching services and employment to employees with disabilities. The sample of the study includes 173 in-house job coaches and 173 employees with disabilities. A Quality Standards Framework for Supported Employment in Malaysia (QSFM) was operationalized into the Quality Supported Employment (QSE) Instrument for the purpose of the assessment. The results of the study indicated that the organizations surveyed were of the view that the quality standards of supported employment were good. Findings also included predictors of quality outcomes of supported employment which were the management and leadership of the organization, the intensive support at the workplace and follow-up services.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Chu, Shi Wei
author_facet	Chu, Shi Wei
author_sort	Chu, Shi Wei
title	Assessment Of Quality Standards Of Supported Employment By In-House Job Coaches And Employees With Disabilities
title_short	Assessment Of Quality Standards Of Supported Employment By In-House Job Coaches And Employees With Disabilities
title_full	Assessment Of Quality Standards Of Supported Employment By In-House Job Coaches And Employees With Disabilities
title_fullStr	Assessment Of Quality Standards Of Supported Employment By In-House Job Coaches And Employees With Disabilities
title_full_unstemmed	Assessment Of Quality Standards Of Supported Employment By In-House Job Coaches And Employees With Disabilities
title_sort	assessment of quality standards of supported employment by in-house job coaches and employees with disabilities
granting_institution	Universiti Sains Malaysia
granting_department	Pusat Pengajian Ilmu Pendidikan
publishDate	2019
url	http://eprints.usm.my/48537/1/Chu%20Shi%20Wei_Thesis%20cut.pdf
_version_	1747821942073720832

Assessment Of Quality Standards Of Supported Employment By In-House Job Coaches And Employees With Disabilities

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