Main Characteristic Of User Requirements For The Transformation Of Existing Bus Terminal In Northern Region Of Malaysia

The states of North Malaysia are now growing rapidly in line with the increasing demand for public transport. However, public facilities available at the bus terminals in the states of North Malaysia are still in poor condition and still have no friendly user features. Therefore, this study is condu...

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Main Author:	Madsah, Norhidayu
Format:	Thesis
Language:	English
Published:	2017
Subjects:	T Technology
Online Access:	http://eprints.usm.my/48617/1/Main%20Characteristic%20Of%20User%20Requirements%20For%20The%20Transformation%20Of%20Existing%20Bus%20Terminal%20In%20Northern%20Region%20Of%20Malaysia.pdf
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spelling	my-usm-ep.486172021-11-17T03:42:14Z Main Characteristic Of User Requirements For The Transformation Of Existing Bus Terminal In Northern Region Of Malaysia 2017-12-01 Madsah, Norhidayu T Technology TA1-2040 Engineering (General). Civil engineering (General) The states of North Malaysia are now growing rapidly in line with the increasing demand for public transport. However, public facilities available at the bus terminals in the states of North Malaysia are still in poor condition and still have no friendly user features. Therefore, this study is conducted to evaluate the most sensible facilities to be provided at each bus terminal by conducting a comparative study based on user perspectives and needs affecting current user results at bus terminals in Perak, Kedah and Penang. In order to achieve the objectives of the study, a questionnaire survey was distributed to 380 public users at the terminal area. Further, computational frequency and critical calculations were calculated to determine the position for the convenient factor based on user preferences. The findings showed that Hentian Raya Parit Buntar is in the top list with its existing features in a great condition. Meanwhile, the Hentian Shahab Perdana is in the last list with their existing facilities in a bad condition. Further research found that the top priority of facilities to cater the needs by consumers are the sectoral services required at terminals such as 1 Malaysia Clinic, Pos Malaysia Post Office, Police Station and SPAD Office. The second highest list is the need to improve the parking area, where a multi-storey car park should be built to meet parking demands and providing near entrance car parking for disables people. The third highest list is a friendly facility for the disabled people. Special lane with guidance should be prepared for this group. The facilities that have disable user-friendly features must be ensured to be available in lifts and toilets. Besides that, texture of the floor for the elderly and the slope paths for those who using the wheelchairs must also be ensured to always be in a safe condition. In conclusion, this study suggests the implementation of transformation and improvements on the existing public facilities at terminal buses in terms of terminal managements and local authorities of Perak, Kedah and Penang. 2017-12 Thesis http://eprints.usm.my/48617/ http://eprints.usm.my/48617/1/Main%20Characteristic%20Of%20User%20Requirements%20For%20The%20Transformation%20Of%20Existing%20Bus%20Terminal%20In%20Northern%20Region%20Of%20Malaysia.pdf application/pdf en public masters Universiti Sains Malaysia Pusat Pengajian Kejuruteraan Awam
institution	Universiti Sains Malaysia
collection	USM Institutional Repository
language	English
topic	T Technology T Technology
spellingShingle	T Technology T Technology Madsah, Norhidayu Main Characteristic Of User Requirements For The Transformation Of Existing Bus Terminal In Northern Region Of Malaysia
description	The states of North Malaysia are now growing rapidly in line with the increasing demand for public transport. However, public facilities available at the bus terminals in the states of North Malaysia are still in poor condition and still have no friendly user features. Therefore, this study is conducted to evaluate the most sensible facilities to be provided at each bus terminal by conducting a comparative study based on user perspectives and needs affecting current user results at bus terminals in Perak, Kedah and Penang. In order to achieve the objectives of the study, a questionnaire survey was distributed to 380 public users at the terminal area. Further, computational frequency and critical calculations were calculated to determine the position for the convenient factor based on user preferences. The findings showed that Hentian Raya Parit Buntar is in the top list with its existing features in a great condition. Meanwhile, the Hentian Shahab Perdana is in the last list with their existing facilities in a bad condition. Further research found that the top priority of facilities to cater the needs by consumers are the sectoral services required at terminals such as 1 Malaysia Clinic, Pos Malaysia Post Office, Police Station and SPAD Office. The second highest list is the need to improve the parking area, where a multi-storey car park should be built to meet parking demands and providing near entrance car parking for disables people. The third highest list is a friendly facility for the disabled people. Special lane with guidance should be prepared for this group. The facilities that have disable user-friendly features must be ensured to be available in lifts and toilets. Besides that, texture of the floor for the elderly and the slope paths for those who using the wheelchairs must also be ensured to always be in a safe condition. In conclusion, this study suggests the implementation of transformation and improvements on the existing public facilities at terminal buses in terms of terminal managements and local authorities of Perak, Kedah and Penang.
format	Thesis
qualification_level	Master's degree
author	Madsah, Norhidayu
author_facet	Madsah, Norhidayu
author_sort	Madsah, Norhidayu
title	Main Characteristic Of User Requirements For The Transformation Of Existing Bus Terminal In Northern Region Of Malaysia
title_short	Main Characteristic Of User Requirements For The Transformation Of Existing Bus Terminal In Northern Region Of Malaysia
title_full	Main Characteristic Of User Requirements For The Transformation Of Existing Bus Terminal In Northern Region Of Malaysia
title_fullStr	Main Characteristic Of User Requirements For The Transformation Of Existing Bus Terminal In Northern Region Of Malaysia
title_full_unstemmed	Main Characteristic Of User Requirements For The Transformation Of Existing Bus Terminal In Northern Region Of Malaysia
title_sort	main characteristic of user requirements for the transformation of existing bus terminal in northern region of malaysia
granting_institution	Universiti Sains Malaysia
granting_department	Pusat Pengajian Kejuruteraan Awam
publishDate	2017
url	http://eprints.usm.my/48617/1/Main%20Characteristic%20Of%20User%20Requirements%20For%20The%20Transformation%20Of%20Existing%20Bus%20Terminal%20In%20Northern%20Region%20Of%20Malaysia.pdf
_version_	1747821953071185920

Main Characteristic Of User Requirements For The Transformation Of Existing Bus Terminal In Northern Region Of Malaysia

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