The relationship between nurses’ professional commitment and patient safety with patients’ perceived care quality at Hospital Universiti Sains Malaysia

There is a need to enhance health care outcomes; particularly when nurses expend more time delivering clinical treatment for patients than other professionals do. Nurses thus have an important role in improving patient safety and quality of care. The primary objective of this study was to examine th...

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Main Author: Al-Shlool, Sanaa Mohammad Khalaf
Format: Thesis
Language:English
Published: 2021
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Online Access:http://eprints.usm.my/51692/1/SANAA%20MOHAMMAD%20KHALAF%20AL-SHLOOL-FINAL%20THESIS%20P-SKM001019%28R%29-24%20pages.pdf
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spelling my-usm-ep.516922022-02-28T03:33:33Z The relationship between nurses’ professional commitment and patient safety with patients’ perceived care quality at Hospital Universiti Sains Malaysia 2021-01 Al-Shlool, Sanaa Mohammad Khalaf R Medicine There is a need to enhance health care outcomes; particularly when nurses expend more time delivering clinical treatment for patients than other professionals do. Nurses thus have an important role in improving patient safety and quality of care. The primary objective of this study was to examine the relationship between nurses’ professional commitment, patient safety and patient-perceived care quality at Hospital USM, Malaysia. A descriptive, cross-sectional design was used to answer the research questions. Using the online survey method, 170 completed responses were collected from nurses. In addition, 170 questionnaires were collected completely from the patients with a response rate of 92% for both groups of respondents. Independent-sample t-test and one-way ANOVA were used to assess the relationship between sociodemographic data of nurses and patients with nurses’ professional commitment, patient safety and patient-perceived care quality. The result showed that the professional commitment level differs as the educational level of nurses altered. In addition, patient safety has a relationship with the specialty working area of nurses where the patient safety level was higher among nurses at obstetrics and gynecology wards. Moreover, the results revealed that patients at obstetrics and gynecology wards were satisfied more with nursing care quality than other patients who were admitted to the medical and surgical wards. Finally, the Pearson correlation results showed that nurses’ professional commitment has a positive relationship with patient-perceived care quality while no significant relationship with patient safety was found. 2021-01 Thesis http://eprints.usm.my/51692/ http://eprints.usm.my/51692/1/SANAA%20MOHAMMAD%20KHALAF%20AL-SHLOOL-FINAL%20THESIS%20P-SKM001019%28R%29-24%20pages.pdf application/pdf en public masters Universiti Sains Malaysia Pusat Pengajian Sains Perubatan
institution Universiti Sains Malaysia
collection USM Institutional Repository
language English
topic R Medicine
spellingShingle R Medicine
Al-Shlool, Sanaa Mohammad Khalaf
The relationship between nurses’ professional commitment and patient safety with patients’ perceived care quality at Hospital Universiti Sains Malaysia
description There is a need to enhance health care outcomes; particularly when nurses expend more time delivering clinical treatment for patients than other professionals do. Nurses thus have an important role in improving patient safety and quality of care. The primary objective of this study was to examine the relationship between nurses’ professional commitment, patient safety and patient-perceived care quality at Hospital USM, Malaysia. A descriptive, cross-sectional design was used to answer the research questions. Using the online survey method, 170 completed responses were collected from nurses. In addition, 170 questionnaires were collected completely from the patients with a response rate of 92% for both groups of respondents. Independent-sample t-test and one-way ANOVA were used to assess the relationship between sociodemographic data of nurses and patients with nurses’ professional commitment, patient safety and patient-perceived care quality. The result showed that the professional commitment level differs as the educational level of nurses altered. In addition, patient safety has a relationship with the specialty working area of nurses where the patient safety level was higher among nurses at obstetrics and gynecology wards. Moreover, the results revealed that patients at obstetrics and gynecology wards were satisfied more with nursing care quality than other patients who were admitted to the medical and surgical wards. Finally, the Pearson correlation results showed that nurses’ professional commitment has a positive relationship with patient-perceived care quality while no significant relationship with patient safety was found.
format Thesis
qualification_level Master's degree
author Al-Shlool, Sanaa Mohammad Khalaf
author_facet Al-Shlool, Sanaa Mohammad Khalaf
author_sort Al-Shlool, Sanaa Mohammad Khalaf
title The relationship between nurses’ professional commitment and patient safety with patients’ perceived care quality at Hospital Universiti Sains Malaysia
title_short The relationship between nurses’ professional commitment and patient safety with patients’ perceived care quality at Hospital Universiti Sains Malaysia
title_full The relationship between nurses’ professional commitment and patient safety with patients’ perceived care quality at Hospital Universiti Sains Malaysia
title_fullStr The relationship between nurses’ professional commitment and patient safety with patients’ perceived care quality at Hospital Universiti Sains Malaysia
title_full_unstemmed The relationship between nurses’ professional commitment and patient safety with patients’ perceived care quality at Hospital Universiti Sains Malaysia
title_sort relationship between nurses’ professional commitment and patient safety with patients’ perceived care quality at hospital universiti sains malaysia
granting_institution Universiti Sains Malaysia
granting_department Pusat Pengajian Sains Perubatan
publishDate 2021
url http://eprints.usm.my/51692/1/SANAA%20MOHAMMAD%20KHALAF%20AL-SHLOOL-FINAL%20THESIS%20P-SKM001019%28R%29-24%20pages.pdf
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