Job dissatisfaction among healthcare workers in newly implemented shift system health clinic in Kelantan

Background: Job dissatisfaction reflects an employee’s feelings and attitudes toward their job, and it is related to the productiveness and commitment of one’s employees to the organisation. There are numerous factors that contribute to job dissatisfaction, including co-workers, supervisors, work ty...

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Main Author:	Azmi, Mohd Ikhwan
Format:	Thesis
Language:	English
Published:	2021
Subjects:	R Medicine
Online Access:	http://eprints.usm.my/52213/1/Mohd%20Ikhwan%20Azmi-24%20pages.pdf
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id	my-usm-ep.52213
record_format	uketd_dc
spelling	my-usm-ep.522132022-04-06T07:44:07Z Job dissatisfaction among healthcare workers in newly implemented shift system health clinic in Kelantan 2021-06 Azmi, Mohd Ikhwan R Medicine Background: Job dissatisfaction reflects an employee’s feelings and attitudes toward their job, and it is related to the productiveness and commitment of one’s employees to the organisation. There are numerous factors that contribute to job dissatisfaction, including co-workers, supervisors, work types and environments, pay, and promotion. Health clinics run by the Ministry of Health in Malaysia are one of the most significant primary care facilities, offering a wide range of services such as maternal and child health, chronic illness management, and emergency services and response. Since June 2020, the extended hour health clinic working hour has been replaced by a new dual-shift hour working system to reduce the workload on healthcare workers and safeguard the safety of healthcare workers and patients in the face of the COVID-19 pandemic. Objectives: The purpose of this study is to determine the prevalence of job dissatisfaction and its associated factors among healthcare workers in Kelantan’s type 2 health clinic. Methodology: This is a cross-sectional study conducted at all Kelantan’s type 2 health clinics, which include two shift system health clinics and two non-shift system health clinics. The proforma will be completed by the respondent, which includes sociodemographic and job-related factors, as well as the Job Satisfaction Survey (JSS). Multiple logistic regression would be used to analyse the data to determine the associated factor related to job dissatisfaction. Results: For Kelantan’s type 2 health clinic, the mean (SD) age of the 314-healthcare worker was 40.63 (7.81) years old. The majority race was Malay (98.4%), and 73.9% were female. 89.2% of the respondents were married, with a mean (SD) child of 2.68 (1.74), and 69.7% of those had completed their education up to the tertiary level. In 2021-06 Thesis http://eprints.usm.my/52213/ http://eprints.usm.my/52213/1/Mohd%20Ikhwan%20Azmi-24%20pages.pdf application/pdf en public masters Universiti Sains Malaysia Pusat Pengajian Sains Perubatan
institution	Universiti Sains Malaysia
collection	USM Institutional Repository
language	English
topic	R Medicine
spellingShingle	R Medicine Azmi, Mohd Ikhwan Job dissatisfaction among healthcare workers in newly implemented shift system health clinic in Kelantan
description	Background: Job dissatisfaction reflects an employee’s feelings and attitudes toward their job, and it is related to the productiveness and commitment of one’s employees to the organisation. There are numerous factors that contribute to job dissatisfaction, including co-workers, supervisors, work types and environments, pay, and promotion. Health clinics run by the Ministry of Health in Malaysia are one of the most significant primary care facilities, offering a wide range of services such as maternal and child health, chronic illness management, and emergency services and response. Since June 2020, the extended hour health clinic working hour has been replaced by a new dual-shift hour working system to reduce the workload on healthcare workers and safeguard the safety of healthcare workers and patients in the face of the COVID-19 pandemic. Objectives: The purpose of this study is to determine the prevalence of job dissatisfaction and its associated factors among healthcare workers in Kelantan’s type 2 health clinic. Methodology: This is a cross-sectional study conducted at all Kelantan’s type 2 health clinics, which include two shift system health clinics and two non-shift system health clinics. The proforma will be completed by the respondent, which includes sociodemographic and job-related factors, as well as the Job Satisfaction Survey (JSS). Multiple logistic regression would be used to analyse the data to determine the associated factor related to job dissatisfaction. Results: For Kelantan’s type 2 health clinic, the mean (SD) age of the 314-healthcare worker was 40.63 (7.81) years old. The majority race was Malay (98.4%), and 73.9% were female. 89.2% of the respondents were married, with a mean (SD) child of 2.68 (1.74), and 69.7% of those had completed their education up to the tertiary level. In
format	Thesis
qualification_level	Master's degree
author	Azmi, Mohd Ikhwan
author_facet	Azmi, Mohd Ikhwan
author_sort	Azmi, Mohd Ikhwan
title	Job dissatisfaction among healthcare workers in newly implemented shift system health clinic in Kelantan
title_short	Job dissatisfaction among healthcare workers in newly implemented shift system health clinic in Kelantan
title_full	Job dissatisfaction among healthcare workers in newly implemented shift system health clinic in Kelantan
title_fullStr	Job dissatisfaction among healthcare workers in newly implemented shift system health clinic in Kelantan
title_full_unstemmed	Job dissatisfaction among healthcare workers in newly implemented shift system health clinic in Kelantan
title_sort	job dissatisfaction among healthcare workers in newly implemented shift system health clinic in kelantan
granting_institution	Universiti Sains Malaysia
granting_department	Pusat Pengajian Sains Perubatan
publishDate	2021
url	http://eprints.usm.my/52213/1/Mohd%20Ikhwan%20Azmi-24%20pages.pdf
_version_	1747822146628878336

Job dissatisfaction among healthcare workers in newly implemented shift system health clinic in Kelantan

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