A Case Study On Performance Management System To Support Csr Strategies

The increasing concern by stakeholders regarding the management of social and environmental activities has important implications on the practice of CSR. The embedment of social and environmental issues into the corporate strategy and the deployment of performance management system promises a more e...

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Main Author: Yuliandhari, Willy Sri
Format: Thesis
Language:English
Published: 2021
Subjects:
Online Access:http://eprints.usm.my/55063/1/WILLY%20SRI%20YULIANDHARI%20-%20TESIS24.pdf
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spelling my-usm-ep.550632022-09-30T13:03:42Z A Case Study On Performance Management System To Support Csr Strategies 2021-09 Yuliandhari, Willy Sri HG1-9999 Finance The increasing concern by stakeholders regarding the management of social and environmental activities has important implications on the practice of CSR. The embedment of social and environmental issues into the corporate strategy and the deployment of performance management system promises a more effective implementation of sustainability principles, particularly CSR practices. This study aims to explore on the formulation process of CSR strategies and the utilization of PMS in implementing CSR strategies that accommodate stakeholders’ interests. The specific objectives of this study are to examine: (i) who are the key stakeholders, their requirements with regards to CSR activities and how their interests are being considered in the formulation of CSR strategies, and (ii) how the Performance Management System (PMS) is used to implement CSR strategies. A single case study method is used in this research. The company selected, PurpleCom, is a national oil and gas company wholly owned by the government, and thus its existence is intended to help the government to contribute to the development of the country’s economy, included to support the achievement of SDGs in 2030. The data is collected through semi structured interviews, document reviews, and informal conversations. This study has employed the managerial branch of stakeholder theory, Cresti’s (2009) planning and control framework, and Ferreira and Otley’s (2009) performance management system framework to analyze the data. As an SOE, PurpleCom is committed to conduct CSR activities that improve the welfare of people in the country, by accommodating the demands of its key stakeholders. 2021-09 Thesis http://eprints.usm.my/55063/ http://eprints.usm.my/55063/1/WILLY%20SRI%20YULIANDHARI%20-%20TESIS24.pdf application/pdf en public phd doctoral Universiti Sains Malaysia. Pusat Pengajian Siswazah Perniagaan
institution Universiti Sains Malaysia
collection USM Institutional Repository
language English
topic HG1-9999 Finance
spellingShingle HG1-9999 Finance
Yuliandhari, Willy Sri
A Case Study On Performance Management System To Support Csr Strategies
description The increasing concern by stakeholders regarding the management of social and environmental activities has important implications on the practice of CSR. The embedment of social and environmental issues into the corporate strategy and the deployment of performance management system promises a more effective implementation of sustainability principles, particularly CSR practices. This study aims to explore on the formulation process of CSR strategies and the utilization of PMS in implementing CSR strategies that accommodate stakeholders’ interests. The specific objectives of this study are to examine: (i) who are the key stakeholders, their requirements with regards to CSR activities and how their interests are being considered in the formulation of CSR strategies, and (ii) how the Performance Management System (PMS) is used to implement CSR strategies. A single case study method is used in this research. The company selected, PurpleCom, is a national oil and gas company wholly owned by the government, and thus its existence is intended to help the government to contribute to the development of the country’s economy, included to support the achievement of SDGs in 2030. The data is collected through semi structured interviews, document reviews, and informal conversations. This study has employed the managerial branch of stakeholder theory, Cresti’s (2009) planning and control framework, and Ferreira and Otley’s (2009) performance management system framework to analyze the data. As an SOE, PurpleCom is committed to conduct CSR activities that improve the welfare of people in the country, by accommodating the demands of its key stakeholders.
format Thesis
qualification_name Doctor of Philosophy (PhD.)
qualification_level Doctorate
author Yuliandhari, Willy Sri
author_facet Yuliandhari, Willy Sri
author_sort Yuliandhari, Willy Sri
title A Case Study On Performance Management System To Support Csr Strategies
title_short A Case Study On Performance Management System To Support Csr Strategies
title_full A Case Study On Performance Management System To Support Csr Strategies
title_fullStr A Case Study On Performance Management System To Support Csr Strategies
title_full_unstemmed A Case Study On Performance Management System To Support Csr Strategies
title_sort case study on performance management system to support csr strategies
granting_institution Universiti Sains Malaysia.
granting_department Pusat Pengajian Siswazah Perniagaan
publishDate 2021
url http://eprints.usm.my/55063/1/WILLY%20SRI%20YULIANDHARI%20-%20TESIS24.pdf
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