A Preliminary Study To Determine The Essential Facilities Required For Tourists In Langkawi

The main purpose of this research is to study and determine the essential facilities required for tourists in Langkawi. This research analyses the factor which may increase a hotel’s popularity and level of customer satisfaction based on certain criteria and features provided by the hotel manageme...

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Main Author:	Ismail, Sheikh Ahmad Faiz
Format:	Thesis
Language:	English
Published:	2019
Subjects:	T Technology
Online Access:	http://eprints.usm.my/55166/1/A%20Preliminary%20Study%20To%20Determine%20The%20Essential%20Facilities%20Required%20For%20Tourists%20In%20Langkawi_Sheikh%20Ahmad%20Faiz%20Bin%20Ismail_T4_2019_ESAR.pdf
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id	my-usm-ep.55166
record_format	uketd_dc
spelling	my-usm-ep.551662022-10-05T08:51:48Z A Preliminary Study To Determine The Essential Facilities Required For Tourists In Langkawi 2019-08-01 Ismail, Sheikh Ahmad Faiz T Technology TA Engineering (General). Civil engineering (General) The main purpose of this research is to study and determine the essential facilities required for tourists in Langkawi. This research analyses the factor which may increase a hotel’s popularity and level of customer satisfaction based on certain criteria and features provided by the hotel management. Information and data were collected from various sources including past research papers and journals. Questionnaire surveys was used in gathering relevant data. The results from the data analysis shows that the majority of respondents seems to agree with most of the features and facilities provided by the hotel to be an incentive and may influence their decision making. The results also show that most people prioritize several factors such as room facilities, safety features, location and appearances over recreational and entertainment facilities. The results of this research is expected to help hoteliers to increase the quality of their hotels to accommodate the needs of their guests. This research also aims to assist future researchers and developers to identify the quality and traits of a hotel which are more preferable and are highly demanded in order to create a better hotel and resort for the public. 2019-08 Thesis http://eprints.usm.my/55166/ http://eprints.usm.my/55166/1/A%20Preliminary%20Study%20To%20Determine%20The%20Essential%20Facilities%20Required%20For%20Tourists%20In%20Langkawi_Sheikh%20Ahmad%20Faiz%20Bin%20Ismail_T4_2019_ESAR.pdf application/pdf en public masters Universiti Sains Malaysia Pusat Pengajian Kejuruteraan Awam
institution	Universiti Sains Malaysia
collection	USM Institutional Repository
language	English
topic	T Technology T Technology
spellingShingle	T Technology T Technology Ismail, Sheikh Ahmad Faiz A Preliminary Study To Determine The Essential Facilities Required For Tourists In Langkawi
description	The main purpose of this research is to study and determine the essential facilities required for tourists in Langkawi. This research analyses the factor which may increase a hotel’s popularity and level of customer satisfaction based on certain criteria and features provided by the hotel management. Information and data were collected from various sources including past research papers and journals. Questionnaire surveys was used in gathering relevant data. The results from the data analysis shows that the majority of respondents seems to agree with most of the features and facilities provided by the hotel to be an incentive and may influence their decision making. The results also show that most people prioritize several factors such as room facilities, safety features, location and appearances over recreational and entertainment facilities. The results of this research is expected to help hoteliers to increase the quality of their hotels to accommodate the needs of their guests. This research also aims to assist future researchers and developers to identify the quality and traits of a hotel which are more preferable and are highly demanded in order to create a better hotel and resort for the public.
format	Thesis
qualification_level	Master's degree
author	Ismail, Sheikh Ahmad Faiz
author_facet	Ismail, Sheikh Ahmad Faiz
author_sort	Ismail, Sheikh Ahmad Faiz
title	A Preliminary Study To Determine The Essential Facilities Required For Tourists In Langkawi
title_short	A Preliminary Study To Determine The Essential Facilities Required For Tourists In Langkawi
title_full	A Preliminary Study To Determine The Essential Facilities Required For Tourists In Langkawi
title_fullStr	A Preliminary Study To Determine The Essential Facilities Required For Tourists In Langkawi
title_full_unstemmed	A Preliminary Study To Determine The Essential Facilities Required For Tourists In Langkawi
title_sort	preliminary study to determine the essential facilities required for tourists in langkawi
granting_institution	Universiti Sains Malaysia
granting_department	Pusat Pengajian Kejuruteraan Awam
publishDate	2019
url	http://eprints.usm.my/55166/1/A%20Preliminary%20Study%20To%20Determine%20The%20Essential%20Facilities%20Required%20For%20Tourists%20In%20Langkawi_Sheikh%20Ahmad%20Faiz%20Bin%20Ismail_T4_2019_ESAR.pdf
_version_	1747822316930203648

A Preliminary Study To Determine The Essential Facilities Required For Tourists In Langkawi

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