Improving Organisational Performance Through Human Resource Management Practices Among Jordanian Civil Service: A Case Study Of Greater Amman Municipality

Human resource management is a significant resource for improving public organisations’ performance under the implementation of new public management reforms. Given that public organisations’ performance depends highly on public servants’ competencies and skills, this study adopted the resource-base...

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Main Author:	Mahmoud, Mo’men Hani Mohammad
Format:	Thesis
Language:	English
Published:	2022
Subjects:	HB1-3840 Economic theory Demography
Online Access:	http://eprints.usm.my/59301/1/MO%27MEN%20HANI%20MOHAMMAD%20MAHMOUD%20-%20TESIS%20cut.pdf
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id	my-usm-ep.59301
record_format	uketd_dc
spelling	my-usm-ep.593012023-08-30T07:11:03Z Improving Organisational Performance Through Human Resource Management Practices Among Jordanian Civil Service: A Case Study Of Greater Amman Municipality 2022-08 Mahmoud, Mo’men Hani Mohammad HB1-3840 Economic theory. Demography Human resource management is a significant resource for improving public organisations’ performance under the implementation of new public management reforms. Given that public organisations’ performance depends highly on public servants’ competencies and skills, this study adopted the resource-based view and resource dependence theory as theoretical perspectives to improve the performance of the Greater Amman Municipality as a public organisation in Jordan through human resource management practices. It also adopted thematic analysis to analyse 15 semi-structured interviews based on purposeful sampling that related to performance weaknesses with participants from Greater Amman Municipality using Van Manaen method due to poor performance of the directorate of transport and traffic. The findings revealed several issues related to the human resource practices and performance of public organisations. The findings also revealed the best human resource practices for managing employees’ performance in public organisations. The implementation gaps in the new public management reforms are presented in the findings of the study as the primary reasons for the performance weaknesses, challenges, and gaps in human resource management practices. The originality of this study in understanding the effect of new public management reforms on human resource management practices and performance. 2022-08 Thesis http://eprints.usm.my/59301/ http://eprints.usm.my/59301/1/MO%27MEN%20HANI%20MOHAMMAD%20MAHMOUD%20-%20TESIS%20cut.pdf application/pdf en public phd doctoral Universiti Sains Malaysia Pusat Pengajian Siswazah Perniagaan
institution	Universiti Sains Malaysia
collection	USM Institutional Repository
language	English
topic	HB1-3840 Economic theory Demography
spellingShingle	HB1-3840 Economic theory Demography Mahmoud, Mo’men Hani Mohammad Improving Organisational Performance Through Human Resource Management Practices Among Jordanian Civil Service: A Case Study Of Greater Amman Municipality
description	Human resource management is a significant resource for improving public organisations’ performance under the implementation of new public management reforms. Given that public organisations’ performance depends highly on public servants’ competencies and skills, this study adopted the resource-based view and resource dependence theory as theoretical perspectives to improve the performance of the Greater Amman Municipality as a public organisation in Jordan through human resource management practices. It also adopted thematic analysis to analyse 15 semi-structured interviews based on purposeful sampling that related to performance weaknesses with participants from Greater Amman Municipality using Van Manaen method due to poor performance of the directorate of transport and traffic. The findings revealed several issues related to the human resource practices and performance of public organisations. The findings also revealed the best human resource practices for managing employees’ performance in public organisations. The implementation gaps in the new public management reforms are presented in the findings of the study as the primary reasons for the performance weaknesses, challenges, and gaps in human resource management practices. The originality of this study in understanding the effect of new public management reforms on human resource management practices and performance.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Mahmoud, Mo’men Hani Mohammad
author_facet	Mahmoud, Mo’men Hani Mohammad
author_sort	Mahmoud, Mo’men Hani Mohammad
title	Improving Organisational Performance Through Human Resource Management Practices Among Jordanian Civil Service: A Case Study Of Greater Amman Municipality
title_short	Improving Organisational Performance Through Human Resource Management Practices Among Jordanian Civil Service: A Case Study Of Greater Amman Municipality
title_full	Improving Organisational Performance Through Human Resource Management Practices Among Jordanian Civil Service: A Case Study Of Greater Amman Municipality
title_fullStr	Improving Organisational Performance Through Human Resource Management Practices Among Jordanian Civil Service: A Case Study Of Greater Amman Municipality
title_full_unstemmed	Improving Organisational Performance Through Human Resource Management Practices Among Jordanian Civil Service: A Case Study Of Greater Amman Municipality
title_sort	improving organisational performance through human resource management practices among jordanian civil service: a case study of greater amman municipality
granting_institution	Universiti Sains Malaysia
granting_department	Pusat Pengajian Siswazah Perniagaan
publishDate	2022
url	http://eprints.usm.my/59301/1/MO%27MEN%20HANI%20MOHAMMAD%20MAHMOUD%20-%20TESIS%20cut.pdf
_version_	1776101283063660544

Improving Organisational Performance Through Human Resource Management Practices Among Jordanian Civil Service: A Case Study Of Greater Amman Municipality

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