Influence Of Quality Management Practices On Service Quality Of Facilities Management Mediated By Outsourcing Service Provider Capability

This study aims to examine the influence of quality management practices on service quality of facilities management mediated by outsourcing service provider capability. Hong Kong is one of the high-density cities in the world. Due to high-density population with limited space, most of the Hong Kong...

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Bibliographic Details
Main Author: Wang Man, Wah Conny
Format: Thesis
Published: 2022
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