Talent Management And Job Performance In Nigerian Banking Industry: The Roles Of Work Engagement, Job Satisfaction And Perceived Support

The Central Bank of Nigeria aimed to reshape Nigeria’s banking industry. However, despite the various economic policies, most banks continue to perform poorly compared to their counterparts in other parts of the world. Therefore, there is a need to study the Nigerian banking industry, in particul...

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Main Author: Lukman, Jimoh Adams
Format: Thesis
Language:English
Published: 2022
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Online Access:http://eprints.usm.my/59364/1/JIMOH%20ADAMS%20LUKMAN%20-%20TESIS24.pdf
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spelling my-usm-ep.593642023-09-12T07:45:17Z Talent Management And Job Performance In Nigerian Banking Industry: The Roles Of Work Engagement, Job Satisfaction And Perceived Support 2022-04 Lukman, Jimoh Adams HD28-70 Management. Industrial Management The Central Bank of Nigeria aimed to reshape Nigeria’s banking industry. However, despite the various economic policies, most banks continue to perform poorly compared to their counterparts in other parts of the world. Therefore, there is a need to study the Nigerian banking industry, in particular, the predictors of employee job performance. Based on the social exchange theory and human capital theory, this study aims to investigate talent management and job performance of Nigerian banks, using work engagement and job satisfaction as mediators, as well as perceived organizational support (POS) and perceived supervisory support (PSS) as moderators. Questionnaire was used to obtain information from 302 full-time employees of the top five banks in Nigeria. PLS-SEM was used to analyze the data. The results indicated that talent attraction and talent development have a significant and positive influence on task performance, organizational citizenship behavior organization (OCBO), and organizational citizenship behavior individual (OCBI). However, talent retention was found to have no significant effect on employee task performance, OCBO, and OCBI. 2022-04 Thesis http://eprints.usm.my/59364/ http://eprints.usm.my/59364/1/JIMOH%20ADAMS%20LUKMAN%20-%20TESIS24.pdf application/pdf en public phd doctoral Universiti Sains Malaysia Pusat Pengajian Pengurusan
institution Universiti Sains Malaysia
collection USM Institutional Repository
language English
topic HD28-70 Management
Industrial Management
spellingShingle HD28-70 Management
Industrial Management
Lukman, Jimoh Adams
Talent Management And Job Performance In Nigerian Banking Industry: The Roles Of Work Engagement, Job Satisfaction And Perceived Support
description The Central Bank of Nigeria aimed to reshape Nigeria’s banking industry. However, despite the various economic policies, most banks continue to perform poorly compared to their counterparts in other parts of the world. Therefore, there is a need to study the Nigerian banking industry, in particular, the predictors of employee job performance. Based on the social exchange theory and human capital theory, this study aims to investigate talent management and job performance of Nigerian banks, using work engagement and job satisfaction as mediators, as well as perceived organizational support (POS) and perceived supervisory support (PSS) as moderators. Questionnaire was used to obtain information from 302 full-time employees of the top five banks in Nigeria. PLS-SEM was used to analyze the data. The results indicated that talent attraction and talent development have a significant and positive influence on task performance, organizational citizenship behavior organization (OCBO), and organizational citizenship behavior individual (OCBI). However, talent retention was found to have no significant effect on employee task performance, OCBO, and OCBI.
format Thesis
qualification_name Doctor of Philosophy (PhD.)
qualification_level Doctorate
author Lukman, Jimoh Adams
author_facet Lukman, Jimoh Adams
author_sort Lukman, Jimoh Adams
title Talent Management And Job Performance In Nigerian Banking Industry: The Roles Of Work Engagement, Job Satisfaction And Perceived Support
title_short Talent Management And Job Performance In Nigerian Banking Industry: The Roles Of Work Engagement, Job Satisfaction And Perceived Support
title_full Talent Management And Job Performance In Nigerian Banking Industry: The Roles Of Work Engagement, Job Satisfaction And Perceived Support
title_fullStr Talent Management And Job Performance In Nigerian Banking Industry: The Roles Of Work Engagement, Job Satisfaction And Perceived Support
title_full_unstemmed Talent Management And Job Performance In Nigerian Banking Industry: The Roles Of Work Engagement, Job Satisfaction And Perceived Support
title_sort talent management and job performance in nigerian banking industry: the roles of work engagement, job satisfaction and perceived support
granting_institution Universiti Sains Malaysia
granting_department Pusat Pengajian Pengurusan
publishDate 2022
url http://eprints.usm.my/59364/1/JIMOH%20ADAMS%20LUKMAN%20-%20TESIS24.pdf
_version_ 1783729541022220288