Organization Communication Satisfaction On Job Performance With Behavioural Factors As Mediators And Moderators Among Nurses In Jordanian Public Hospitals

In the competitive landscape of Jordanian public hospitals, it is crucial to understand the impact of nurse communication satisfaction on the quality of life, work engagement, and job performance. Employee engagement is an essential factor for hospital management as it positively influences employee...

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Main Author: Al Refae, Yousef Ali Mohammad
Format: Thesis
Language:English
Published: 2023
Subjects:
Online Access:http://eprints.usm.my/60055/1/YOUSEF%20ALI%20MOHAMMAD%20AL%20REFAE%20-%20TESIS%20cut.pdf
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spelling my-usm-ep.600552024-03-05T02:59:06Z Organization Communication Satisfaction On Job Performance With Behavioural Factors As Mediators And Moderators Among Nurses In Jordanian Public Hospitals 2023-07 Al Refae, Yousef Ali Mohammad HD28-70 Management. Industrial Management In the competitive landscape of Jordanian public hospitals, it is crucial to understand the impact of nurse communication satisfaction on the quality of life, work engagement, and job performance. Employee engagement is an essential factor for hospital management as it positively influences employee performance, aids in employee retention, and increases productivity both quantitatively and qualitatively. This study aims to evaluate the relationship between communication satisfaction, work-life balance, job performance, and engagement among Jordanian nurses. Data was collected from 391 employees, and the results indicated a significant positive impact of communication satisfaction on employee engagement. Therefore, improved communication in Jordanian healthcare facilities can enhance employee engagement, leading to better performance outcomes. The study contributes to the existing literature by examining the determinants of hospital nurses' performance from an individual's perspective, focusing on the effects of employee engagement and quality of work-life. The present investigation differs from prior research that only examined the relationship between job demands and job resources, as it explores the effects of communication satisfaction on job performance. The study sheds light on the underlying process linking job demands-resources and job performance, thereby providing a better understanding of the factors influencing job performance in Jordanian public hospitals. 2023-07 Thesis http://eprints.usm.my/60055/ http://eprints.usm.my/60055/1/YOUSEF%20ALI%20MOHAMMAD%20AL%20REFAE%20-%20TESIS%20cut.pdf application/pdf en public phd doctoral Universiti Sains Malaysia Pusat Pengajian Pengurusan
institution Universiti Sains Malaysia
collection USM Institutional Repository
language English
topic HD28-70 Management
Industrial Management
spellingShingle HD28-70 Management
Industrial Management
Al Refae, Yousef Ali Mohammad
Organization Communication Satisfaction On Job Performance With Behavioural Factors As Mediators And Moderators Among Nurses In Jordanian Public Hospitals
description In the competitive landscape of Jordanian public hospitals, it is crucial to understand the impact of nurse communication satisfaction on the quality of life, work engagement, and job performance. Employee engagement is an essential factor for hospital management as it positively influences employee performance, aids in employee retention, and increases productivity both quantitatively and qualitatively. This study aims to evaluate the relationship between communication satisfaction, work-life balance, job performance, and engagement among Jordanian nurses. Data was collected from 391 employees, and the results indicated a significant positive impact of communication satisfaction on employee engagement. Therefore, improved communication in Jordanian healthcare facilities can enhance employee engagement, leading to better performance outcomes. The study contributes to the existing literature by examining the determinants of hospital nurses' performance from an individual's perspective, focusing on the effects of employee engagement and quality of work-life. The present investigation differs from prior research that only examined the relationship between job demands and job resources, as it explores the effects of communication satisfaction on job performance. The study sheds light on the underlying process linking job demands-resources and job performance, thereby providing a better understanding of the factors influencing job performance in Jordanian public hospitals.
format Thesis
qualification_name Doctor of Philosophy (PhD.)
qualification_level Doctorate
author Al Refae, Yousef Ali Mohammad
author_facet Al Refae, Yousef Ali Mohammad
author_sort Al Refae, Yousef Ali Mohammad
title Organization Communication Satisfaction On Job Performance With Behavioural Factors As Mediators And Moderators Among Nurses In Jordanian Public Hospitals
title_short Organization Communication Satisfaction On Job Performance With Behavioural Factors As Mediators And Moderators Among Nurses In Jordanian Public Hospitals
title_full Organization Communication Satisfaction On Job Performance With Behavioural Factors As Mediators And Moderators Among Nurses In Jordanian Public Hospitals
title_fullStr Organization Communication Satisfaction On Job Performance With Behavioural Factors As Mediators And Moderators Among Nurses In Jordanian Public Hospitals
title_full_unstemmed Organization Communication Satisfaction On Job Performance With Behavioural Factors As Mediators And Moderators Among Nurses In Jordanian Public Hospitals
title_sort organization communication satisfaction on job performance with behavioural factors as mediators and moderators among nurses in jordanian public hospitals
granting_institution Universiti Sains Malaysia
granting_department Pusat Pengajian Pengurusan
publishDate 2023
url http://eprints.usm.my/60055/1/YOUSEF%20ALI%20MOHAMMAD%20AL%20REFAE%20-%20TESIS%20cut.pdf
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