Consumers’ Consumption Values, Satisfaction and Loyalty Toward Mobile Payment Service Providers In China: Alternative Attractiveness As Moderator

This study attempts to examine the relationship between consumers’ consumption values, satisfaction and loyalty by developing a framework based on the Cognitive-Affective- Behaviour (C-A-B) model and the Theory of Consumption Values (TCV).

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Main Author: Qi, Zhang
Format: Thesis
Language:English
Published: 2023
Subjects:
Online Access:http://eprints.usm.my/60243/1/ZHANG%20QI%20-%20TESIS24.pdf
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id my-usm-ep.60243
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spelling my-usm-ep.602432024-03-20T06:25:10Z Consumers’ Consumption Values, Satisfaction and Loyalty Toward Mobile Payment Service Providers In China: Alternative Attractiveness As Moderator 2023-02 Qi, Zhang H Social Sciences (General) This study attempts to examine the relationship between consumers’ consumption values, satisfaction and loyalty by developing a framework based on the Cognitive-Affective- Behaviour (C-A-B) model and the Theory of Consumption Values (TCV). 2023-02 Thesis http://eprints.usm.my/60243/ http://eprints.usm.my/60243/1/ZHANG%20QI%20-%20TESIS24.pdf application/pdf en public phd doctoral Universiti Sains Malaysia Pusat Pengajian Siswazah Perniagaan (Graduate School of Business)
institution Universiti Sains Malaysia
collection USM Institutional Repository
language English
topic H Social Sciences (General)
spellingShingle H Social Sciences (General)
Qi, Zhang
Consumers’ Consumption Values, Satisfaction and Loyalty Toward Mobile Payment Service Providers In China: Alternative Attractiveness As Moderator
description This study attempts to examine the relationship between consumers’ consumption values, satisfaction and loyalty by developing a framework based on the Cognitive-Affective- Behaviour (C-A-B) model and the Theory of Consumption Values (TCV).
format Thesis
qualification_name Doctor of Philosophy (PhD.)
qualification_level Doctorate
author Qi, Zhang
author_facet Qi, Zhang
author_sort Qi, Zhang
title Consumers’ Consumption Values, Satisfaction and Loyalty Toward Mobile Payment Service Providers In China: Alternative Attractiveness As Moderator
title_short Consumers’ Consumption Values, Satisfaction and Loyalty Toward Mobile Payment Service Providers In China: Alternative Attractiveness As Moderator
title_full Consumers’ Consumption Values, Satisfaction and Loyalty Toward Mobile Payment Service Providers In China: Alternative Attractiveness As Moderator
title_fullStr Consumers’ Consumption Values, Satisfaction and Loyalty Toward Mobile Payment Service Providers In China: Alternative Attractiveness As Moderator
title_full_unstemmed Consumers’ Consumption Values, Satisfaction and Loyalty Toward Mobile Payment Service Providers In China: Alternative Attractiveness As Moderator
title_sort consumers’ consumption values, satisfaction and loyalty toward mobile payment service providers in china: alternative attractiveness as moderator
granting_institution Universiti Sains Malaysia
granting_department Pusat Pengajian Siswazah Perniagaan (Graduate School of Business)
publishDate 2023
url http://eprints.usm.my/60243/1/ZHANG%20QI%20-%20TESIS24.pdf
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