Determinants Of Logistics Information Technology (Lit) Innovation Implementation Towards Firm Performance By Logistics Service Providers (Lsps) In Malaysia

This study aims to identify the determinants of Logistics Information Technology (LIT) innovation implementation towards Firm Performance (FP) by Logistics Service Providers (LSPs) in Malaysia. However, many LSPs in Malaysia have not realized the need to employ technology in their operations and...

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Main Author: Mat Salim, Hanisah
Format: Thesis
Language:English
Published: 2023
Subjects:
Online Access:http://eprints.usm.my/60281/1/24%20Pages%20from%20HANISAH%20BINTI%20MAT%20SALIM.pdf
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id my-usm-ep.60281
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spelling my-usm-ep.602812024-03-26T01:16:52Z Determinants Of Logistics Information Technology (Lit) Innovation Implementation Towards Firm Performance By Logistics Service Providers (Lsps) In Malaysia 2023-05 Mat Salim, Hanisah HD28-70 Management. Industrial Management This study aims to identify the determinants of Logistics Information Technology (LIT) innovation implementation towards Firm Performance (FP) by Logistics Service Providers (LSPs) in Malaysia. However, many LSPs in Malaysia have not realized the need to employ technology in their operations and haven’t implemented IT and aligned their strategies with the changes in technology. Technology has been used as a competitive tool to give a competitive edge against competition and, in most instances, redesigning the sales process. With these developments, efficiency in service delivery has been the key in pushing many organizations towards implementing computer systems. LIT innovation implementation has vast potential as various logistics systems could be implemented towards improving the service delivery of modern LSPs. This research is guided by the TOE Model in identifying factors determining LIT innovation implementation by LSPs in Malaysia. PLS-SEM was used to analyzed the relationship of each construct using structural equation modelling. This research concludes a need for LSPs to further understand the importance of LIT innovation implementation and how it can shape their operations towards improving service delivery. 2023-05 Thesis http://eprints.usm.my/60281/ http://eprints.usm.my/60281/1/24%20Pages%20from%20HANISAH%20BINTI%20MAT%20SALIM.pdf application/pdf en public phd doctoral Perpustakaan Hamzah Sendut Pusat Pengajian Pengurusan
institution Universiti Sains Malaysia
collection USM Institutional Repository
language English
topic HD28-70 Management
Industrial Management
spellingShingle HD28-70 Management
Industrial Management
Mat Salim, Hanisah
Determinants Of Logistics Information Technology (Lit) Innovation Implementation Towards Firm Performance By Logistics Service Providers (Lsps) In Malaysia
description This study aims to identify the determinants of Logistics Information Technology (LIT) innovation implementation towards Firm Performance (FP) by Logistics Service Providers (LSPs) in Malaysia. However, many LSPs in Malaysia have not realized the need to employ technology in their operations and haven’t implemented IT and aligned their strategies with the changes in technology. Technology has been used as a competitive tool to give a competitive edge against competition and, in most instances, redesigning the sales process. With these developments, efficiency in service delivery has been the key in pushing many organizations towards implementing computer systems. LIT innovation implementation has vast potential as various logistics systems could be implemented towards improving the service delivery of modern LSPs. This research is guided by the TOE Model in identifying factors determining LIT innovation implementation by LSPs in Malaysia. PLS-SEM was used to analyzed the relationship of each construct using structural equation modelling. This research concludes a need for LSPs to further understand the importance of LIT innovation implementation and how it can shape their operations towards improving service delivery.
format Thesis
qualification_name Doctor of Philosophy (PhD.)
qualification_level Doctorate
author Mat Salim, Hanisah
author_facet Mat Salim, Hanisah
author_sort Mat Salim, Hanisah
title Determinants Of Logistics Information Technology (Lit) Innovation Implementation Towards Firm Performance By Logistics Service Providers (Lsps) In Malaysia
title_short Determinants Of Logistics Information Technology (Lit) Innovation Implementation Towards Firm Performance By Logistics Service Providers (Lsps) In Malaysia
title_full Determinants Of Logistics Information Technology (Lit) Innovation Implementation Towards Firm Performance By Logistics Service Providers (Lsps) In Malaysia
title_fullStr Determinants Of Logistics Information Technology (Lit) Innovation Implementation Towards Firm Performance By Logistics Service Providers (Lsps) In Malaysia
title_full_unstemmed Determinants Of Logistics Information Technology (Lit) Innovation Implementation Towards Firm Performance By Logistics Service Providers (Lsps) In Malaysia
title_sort determinants of logistics information technology (lit) innovation implementation towards firm performance by logistics service providers (lsps) in malaysia
granting_institution Perpustakaan Hamzah Sendut
granting_department Pusat Pengajian Pengurusan
publishDate 2023
url http://eprints.usm.my/60281/1/24%20Pages%20from%20HANISAH%20BINTI%20MAT%20SALIM.pdf
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