Factors Influencing Organizational Citizenship Behavior Of The New Generation Of Employees In China: The Roles Of Positive Emotion As Mediator And Lmx As Moderator

Along with the flourishing electronic commerce (e-commerce) and economic globalisation, the social economy has experienced profound changes and accelerated progress. Employees with organisational citizenhip behaviour (OCB) contribute to the accomplishment of social and economic in the organisatio...

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Main Author:	Fu, Yunneng
Format:	Thesis
Language:	English
Published:	2023
Subjects:	H1-99 Social sciences (General)
Online Access:	http://eprints.usm.my/60382/1/FU%20YUNNENG%20-%20TESIS24.pdf
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id	my-usm-ep.60382
record_format	uketd_dc
spelling	my-usm-ep.603822024-04-17T08:25:49Z Factors Influencing Organizational Citizenship Behavior Of The New Generation Of Employees In China: The Roles Of Positive Emotion As Mediator And Lmx As Moderator 2023-09 Fu, Yunneng H1-99 Social sciences (General) Along with the flourishing electronic commerce (e-commerce) and economic globalisation, the social economy has experienced profound changes and accelerated progress. Employees with organisational citizenhip behaviour (OCB) contribute to the accomplishment of social and economic in the organisation. Unfortunately, the new generation of employees, being the core human resources of Internet companies are less likely to engage in OCB. They generally have a lack of collective concept, weak sense of responsibility, low organisational loyalty and identity, short average working life, and high turnover rate. These issues may be detrimental to organisational development and performance. The purpose of this study is to explore the influencing factors of improving OCB among the new generation of employees. As such, this study looked into several ways to resolve issues lurking in the new generation of employees. The theories deployed in this study are positive psychology, selfdetermination theory, and social exchange theory. From the stance of positive psychology, positive leadership (PL), organisational climate (OC), and psychological capital (PC) were selected as independent variables. Meanwhile, positive emotion (PE) and leader-member exchange (LMX) served as the mediating and moderating variables, respectively, to examine the impact towards organisational citizenship behaviour (OCB). 2023-09 Thesis http://eprints.usm.my/60382/ http://eprints.usm.my/60382/1/FU%20YUNNENG%20-%20TESIS24.pdf application/pdf en public phd doctoral Universiti Sains Malaysia Pusat Pengajian Pengurusan
institution	Universiti Sains Malaysia
collection	USM Institutional Repository
language	English
topic	H1-99 Social sciences (General)
spellingShingle	H1-99 Social sciences (General) Fu, Yunneng Factors Influencing Organizational Citizenship Behavior Of The New Generation Of Employees In China: The Roles Of Positive Emotion As Mediator And Lmx As Moderator
description	Along with the flourishing electronic commerce (e-commerce) and economic globalisation, the social economy has experienced profound changes and accelerated progress. Employees with organisational citizenhip behaviour (OCB) contribute to the accomplishment of social and economic in the organisation. Unfortunately, the new generation of employees, being the core human resources of Internet companies are less likely to engage in OCB. They generally have a lack of collective concept, weak sense of responsibility, low organisational loyalty and identity, short average working life, and high turnover rate. These issues may be detrimental to organisational development and performance. The purpose of this study is to explore the influencing factors of improving OCB among the new generation of employees. As such, this study looked into several ways to resolve issues lurking in the new generation of employees. The theories deployed in this study are positive psychology, selfdetermination theory, and social exchange theory. From the stance of positive psychology, positive leadership (PL), organisational climate (OC), and psychological capital (PC) were selected as independent variables. Meanwhile, positive emotion (PE) and leader-member exchange (LMX) served as the mediating and moderating variables, respectively, to examine the impact towards organisational citizenship behaviour (OCB).
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Fu, Yunneng
author_facet	Fu, Yunneng
author_sort	Fu, Yunneng
title	Factors Influencing Organizational Citizenship Behavior Of The New Generation Of Employees In China: The Roles Of Positive Emotion As Mediator And Lmx As Moderator
title_short	Factors Influencing Organizational Citizenship Behavior Of The New Generation Of Employees In China: The Roles Of Positive Emotion As Mediator And Lmx As Moderator
title_full	Factors Influencing Organizational Citizenship Behavior Of The New Generation Of Employees In China: The Roles Of Positive Emotion As Mediator And Lmx As Moderator
title_fullStr	Factors Influencing Organizational Citizenship Behavior Of The New Generation Of Employees In China: The Roles Of Positive Emotion As Mediator And Lmx As Moderator
title_full_unstemmed	Factors Influencing Organizational Citizenship Behavior Of The New Generation Of Employees In China: The Roles Of Positive Emotion As Mediator And Lmx As Moderator
title_sort	factors influencing organizational citizenship behavior of the new generation of employees in china: the roles of positive emotion as mediator and lmx as moderator
granting_institution	Universiti Sains Malaysia
granting_department	Pusat Pengajian Pengurusan
publishDate	2023
url	http://eprints.usm.my/60382/1/FU%20YUNNENG%20-%20TESIS24.pdf
_version_	1804888926619435008

Factors Influencing Organizational Citizenship Behavior Of The New Generation Of Employees In China: The Roles Of Positive Emotion As Mediator And Lmx As Moderator

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