Measuring The Proportion Of Time Spent On Work Activities Of Clinical Pharmacists At A Public Hospital And The Public Perception And Satisfaction Towards Hospital Pharmacists’ Services In Malaysia

The role and work activities of hospital pharmacists have recently changed under the impact of the public services revamp in Malaysia, with a scarcity of updated evidence available today. Furthermore, the evidence on the public’s perception of hospital pharmacists was still lacking in Malaysia. This...

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Main Author:	Kong, Kian Keong
Format:	Thesis
Language:	English
Published:	2023
Subjects:	RS1-441 Pharmacy and materia medica
Online Access:	http://eprints.usm.my/60410/1/24%20Pages%20from%20KONG%20KIAN%20KEONG.pdf
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id	my-usm-ep.60410
record_format	uketd_dc
spelling	my-usm-ep.604102024-04-23T05:21:05Z Measuring The Proportion Of Time Spent On Work Activities Of Clinical Pharmacists At A Public Hospital And The Public Perception And Satisfaction Towards Hospital Pharmacists’ Services In Malaysia 2023-03 Kong, Kian Keong RS1-441 Pharmacy and materia medica The role and work activities of hospital pharmacists have recently changed under the impact of the public services revamp in Malaysia, with a scarcity of updated evidence available today. Furthermore, the evidence on the public’s perception of hospital pharmacists was still lacking in Malaysia. This study aimed to identify the role and work activities of public hospital-based clinical pharmacists from the observer's and the general public perspective. The study was conducted in two phases. In the first phase, a work sampling study was conducted by making 1455 random observations using two observers over 30 days on the work activity of 5 clinical pharmacists working in the public hospital. A total of 3493 events were recorded. Overall, clinical pharmacists spent 78.8% (n=2751) of their time providing clinical services whereas 12.3% (n=433) of their time was spent on non-clinical activities. They were found to be idle from work for 8.9% of the time. Clinical pharmacists were found to report a higher average daily cumulative work unit of 9.8 (SD = 4.3) when under observation compared to an average daily cumulative work unit of 6.5 (SD = 4.6) when no observer was present (p=0.005). In general, a significant amount of time of the clinical pharmacist in the public hospital was spent on non-clinical work. Many efforts spent by the clinical pharmacists were not captured by the work reporting information system. 2023-03 Thesis http://eprints.usm.my/60410/ http://eprints.usm.my/60410/1/24%20Pages%20from%20KONG%20KIAN%20KEONG.pdf application/pdf en public masters Perpustakaan Hamzah Sendut Pusat Pengajian Sains Farmasi
institution	Universiti Sains Malaysia
collection	USM Institutional Repository
language	English
topic	RS1-441 Pharmacy and materia medica
spellingShingle	RS1-441 Pharmacy and materia medica Kong, Kian Keong Measuring The Proportion Of Time Spent On Work Activities Of Clinical Pharmacists At A Public Hospital And The Public Perception And Satisfaction Towards Hospital Pharmacists’ Services In Malaysia
description	The role and work activities of hospital pharmacists have recently changed under the impact of the public services revamp in Malaysia, with a scarcity of updated evidence available today. Furthermore, the evidence on the public’s perception of hospital pharmacists was still lacking in Malaysia. This study aimed to identify the role and work activities of public hospital-based clinical pharmacists from the observer's and the general public perspective. The study was conducted in two phases. In the first phase, a work sampling study was conducted by making 1455 random observations using two observers over 30 days on the work activity of 5 clinical pharmacists working in the public hospital. A total of 3493 events were recorded. Overall, clinical pharmacists spent 78.8% (n=2751) of their time providing clinical services whereas 12.3% (n=433) of their time was spent on non-clinical activities. They were found to be idle from work for 8.9% of the time. Clinical pharmacists were found to report a higher average daily cumulative work unit of 9.8 (SD = 4.3) when under observation compared to an average daily cumulative work unit of 6.5 (SD = 4.6) when no observer was present (p=0.005). In general, a significant amount of time of the clinical pharmacist in the public hospital was spent on non-clinical work. Many efforts spent by the clinical pharmacists were not captured by the work reporting information system.
format	Thesis
qualification_level	Master's degree
author	Kong, Kian Keong
author_facet	Kong, Kian Keong
author_sort	Kong, Kian Keong
title	Measuring The Proportion Of Time Spent On Work Activities Of Clinical Pharmacists At A Public Hospital And The Public Perception And Satisfaction Towards Hospital Pharmacists’ Services In Malaysia
title_short	Measuring The Proportion Of Time Spent On Work Activities Of Clinical Pharmacists At A Public Hospital And The Public Perception And Satisfaction Towards Hospital Pharmacists’ Services In Malaysia
title_full	Measuring The Proportion Of Time Spent On Work Activities Of Clinical Pharmacists At A Public Hospital And The Public Perception And Satisfaction Towards Hospital Pharmacists’ Services In Malaysia
title_fullStr	Measuring The Proportion Of Time Spent On Work Activities Of Clinical Pharmacists At A Public Hospital And The Public Perception And Satisfaction Towards Hospital Pharmacists’ Services In Malaysia
title_full_unstemmed	Measuring The Proportion Of Time Spent On Work Activities Of Clinical Pharmacists At A Public Hospital And The Public Perception And Satisfaction Towards Hospital Pharmacists’ Services In Malaysia
title_sort	measuring the proportion of time spent on work activities of clinical pharmacists at a public hospital and the public perception and satisfaction towards hospital pharmacists’ services in malaysia
granting_institution	Perpustakaan Hamzah Sendut
granting_department	Pusat Pengajian Sains Farmasi
publishDate	2023
url	http://eprints.usm.my/60410/1/24%20Pages%20from%20KONG%20KIAN%20KEONG.pdf
_version_	1804888932155916288

Measuring The Proportion Of Time Spent On Work Activities Of Clinical Pharmacists At A Public Hospital And The Public Perception And Satisfaction Towards Hospital Pharmacists’ Services In Malaysia

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