Expectation And Perception Of Homeowners On Service Quality Of Green Home Property Developers
In this research, service quality analysis was conducted on homeowners who lived in green homes which was built by a green home property developer in Penang. In order to evaluate the service quality, a methodology that was developed by Parasuraman, Zeithaml & Berry in 1985 was adopted which is...
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2023
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my-usm-ep.605292024-05-03T08:42:06Z Expectation And Perception Of Homeowners On Service Quality Of Green Home Property Developers 2023-06 Jayasingham, J. Pathma Priya TH1-9745 Building construction In this research, service quality analysis was conducted on homeowners who lived in green homes which was built by a green home property developer in Penang. In order to evaluate the service quality, a methodology that was developed by Parasuraman, Zeithaml & Berry in 1985 was adopted which is known as Servqual. 2023-06 Thesis http://eprints.usm.my/60529/ http://eprints.usm.my/60529/1/Pages%20from%20J.PATHMA%20PRIYA%20AP%20JAYASINGHAM%20-%20TESIS.pdf application/pdf en public phd doctoral Universiti Sains Malaysia Pusat Pengajian Perumahan, Bangunan & Perancangan ( School of Housing, Building & Planning) |
| institution |
Universiti Sains Malaysia |
| collection |
USM Institutional Repository |
| language |
English |
| topic |
TH1-9745 Building construction |
| spellingShingle |
TH1-9745 Building construction Jayasingham, J. Pathma Priya Expectation And Perception Of Homeowners On Service Quality Of Green Home Property Developers |
| description |
In this research, service quality analysis was conducted
on homeowners who lived in green homes which was built by a green home property developer in Penang. In order to evaluate the service quality, a methodology that was developed by Parasuraman, Zeithaml & Berry in 1985 was adopted which is known as Servqual. |
| format |
Thesis |
| qualification_name |
Doctor of Philosophy (PhD.) |
| qualification_level |
Doctorate |
| author |
Jayasingham, J. Pathma Priya |
| author_facet |
Jayasingham, J. Pathma Priya |
| author_sort |
Jayasingham, J. Pathma Priya |
| title |
Expectation And Perception Of Homeowners On Service
Quality Of Green Home Property Developers |
| title_short |
Expectation And Perception Of Homeowners On Service
Quality Of Green Home Property Developers |
| title_full |
Expectation And Perception Of Homeowners On Service
Quality Of Green Home Property Developers |
| title_fullStr |
Expectation And Perception Of Homeowners On Service
Quality Of Green Home Property Developers |
| title_full_unstemmed |
Expectation And Perception Of Homeowners On Service
Quality Of Green Home Property Developers |
| title_sort |
expectation and perception of homeowners on service
quality of green home property developers |
| granting_institution |
Universiti Sains Malaysia |
| granting_department |
Pusat Pengajian Perumahan, Bangunan & Perancangan ( School of Housing, Building & Planning) |
| publishDate |
2023 |
| url |
http://eprints.usm.my/60529/1/Pages%20from%20J.PATHMA%20PRIYA%20AP%20JAYASINGHAM%20-%20TESIS.pdf |
| _version_ |
1804888957108879360 |