The Influence Of Interaction On Student Satisfaction Via Flow Experience Among Distance Learners

Lifelong learning has been recognized as a global priority for addressing the many challenges of sustainability in the Malaysia Education Blueprint 2015 - 2025. Correspondingly, in an online setting, learners have fewer possibilities to interact with higher education institutions. Despite several st...

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Main Author: Kassim, Siti Fatimah Mohd
Format: Thesis
Language:English
Published: 2023
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Online Access:http://eprints.usm.my/60743/1/SITI%20FATIMAH%20BINTI%20MOHD%20KASSIM%20-%20TESIS24.pdf
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spelling my-usm-ep.607432024-06-24T04:32:47Z The Influence Of Interaction On Student Satisfaction Via Flow Experience Among Distance Learners 2023-09 Kassim, Siti Fatimah Mohd LC5800-5808 Distance education. Lifelong learning has been recognized as a global priority for addressing the many challenges of sustainability in the Malaysia Education Blueprint 2015 - 2025. Correspondingly, in an online setting, learners have fewer possibilities to interact with higher education institutions. Despite several studies on interactions, flow, and student satisfaction, it is relevant to Western countries and traditional students. The study aims to investigate the impact of interactions (learner-content, learner- instructor, and learner-learner) on student satisfaction among distance learners in Malaysia. The research framework in this study is based on the transactional distance theory proposed by Moore (1989). To test the proposed hypotheses, data was collected through the self-administered questionnaire tool, Survey Monkey. The study sample consisted of 270 respondents that conform to the inclusion criteria, and SPSS was used to analyze the hypotheses. This study found a favorable and substantial association between flow experience and student satisfaction. Meanwhile, the hypotheses' results show that learner-content, learner-instructor, and learner- learner interaction each have a positive impact on student satisfaction. Finally, the further three hypotheses tested did not indicate that learner-content interaction, learner-instructor interaction, and learner-learner interaction have a significant impact on flow experience. Several theoretical and practical implications of the study are explored based on the study's findings, methodologies, and results. Suggestions for future research are also offered. 2023-09 Thesis http://eprints.usm.my/60743/ http://eprints.usm.my/60743/1/SITI%20FATIMAH%20BINTI%20MOHD%20KASSIM%20-%20TESIS24.pdf application/pdf en public masters Universiti Sains Malaysia Pusat Pengajian Pendidikan Jarak Jauh
institution Universiti Sains Malaysia
collection USM Institutional Repository
language English
topic LC5800-5808 Distance education.
spellingShingle LC5800-5808 Distance education.
Kassim, Siti Fatimah Mohd
The Influence Of Interaction On Student Satisfaction Via Flow Experience Among Distance Learners
description Lifelong learning has been recognized as a global priority for addressing the many challenges of sustainability in the Malaysia Education Blueprint 2015 - 2025. Correspondingly, in an online setting, learners have fewer possibilities to interact with higher education institutions. Despite several studies on interactions, flow, and student satisfaction, it is relevant to Western countries and traditional students. The study aims to investigate the impact of interactions (learner-content, learner- instructor, and learner-learner) on student satisfaction among distance learners in Malaysia. The research framework in this study is based on the transactional distance theory proposed by Moore (1989). To test the proposed hypotheses, data was collected through the self-administered questionnaire tool, Survey Monkey. The study sample consisted of 270 respondents that conform to the inclusion criteria, and SPSS was used to analyze the hypotheses. This study found a favorable and substantial association between flow experience and student satisfaction. Meanwhile, the hypotheses' results show that learner-content, learner-instructor, and learner- learner interaction each have a positive impact on student satisfaction. Finally, the further three hypotheses tested did not indicate that learner-content interaction, learner-instructor interaction, and learner-learner interaction have a significant impact on flow experience. Several theoretical and practical implications of the study are explored based on the study's findings, methodologies, and results. Suggestions for future research are also offered.
format Thesis
qualification_level Master's degree
author Kassim, Siti Fatimah Mohd
author_facet Kassim, Siti Fatimah Mohd
author_sort Kassim, Siti Fatimah Mohd
title The Influence Of Interaction On Student Satisfaction Via Flow Experience Among Distance Learners
title_short The Influence Of Interaction On Student Satisfaction Via Flow Experience Among Distance Learners
title_full The Influence Of Interaction On Student Satisfaction Via Flow Experience Among Distance Learners
title_fullStr The Influence Of Interaction On Student Satisfaction Via Flow Experience Among Distance Learners
title_full_unstemmed The Influence Of Interaction On Student Satisfaction Via Flow Experience Among Distance Learners
title_sort influence of interaction on student satisfaction via flow experience among distance learners
granting_institution Universiti Sains Malaysia
granting_department Pusat Pengajian Pendidikan Jarak Jauh
publishDate 2023
url http://eprints.usm.my/60743/1/SITI%20FATIMAH%20BINTI%20MOHD%20KASSIM%20-%20TESIS24.pdf
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