Vendor evaluation and selection
This work presents an evaluation of supplier selection processes in corporate environments using a multiple exploratory case study in one of the foundry in Malaysia and the approach in ISO 9000 standards. The corporate environments examined were a iron casting foundry or organization. This research...
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Main Author: | |
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Format: | Thesis |
Language: | English |
Published: |
2011
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Subjects: | |
Online Access: | http://eprints.utem.edu.my/id/eprint/14602/1/Vendor_Evaluation_Selection.pdf |
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Summary: | This work presents an evaluation of supplier selection processes in corporate
environments using a multiple exploratory case study in one of the foundry in
Malaysia and the approach in ISO 9000 standards. The corporate environments
examined were a iron casting foundry or organization. This research indicates that
the supplier performance measurement criteria most commonly used by these
industries are environmental, quality, delivery and information. Also, depending on
the corporate environment of the foundry, the importance of these performance
metrics can be varying. In general, quality is important criterion in the organizations
studied. But information and communication is a critical supplier's performance
measure in the foundry, since the reliability of the suppliers is affected in case of
information system failure in these industries. Finally, these organizations
continuously review and implement effective quality systems following the rigorous
ISO 9000 series of standards and most companies have developed in- house
procedures for the supplier selection process. |
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