Factors influencing tourist's loyalty : Melaka River Cruise

Tourist satisfaction is the key factor of successfulness in tourist industry. This is extremely important to clarify; which dimensions affect the satisfaction in tourist industry. This study was trying to explore factors that lead to tourist's loyalty in terms of choice tourist destinations. Th...

Full description

Saved in:
Bibliographic Details
Main Author: Razak, Mirasukma
Format: Thesis
Language:English
English
Published: 2013
Subjects:
Online Access:http://eprints.utem.edu.my/id/eprint/14632/1/Factors_influencing_tourist%27s_loyalty_Melaka_river_cruise.pdf
http://eprints.utem.edu.my/id/eprint/14632/7/Factors%20influencing%20tourist%27s%20loyalty%20Melaka%20river%20cruise.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!
id my-utem-ep.14632
record_format uketd_dc
spelling my-utem-ep.146322022-11-10T14:53:34Z Factors influencing tourist's loyalty : Melaka River Cruise 2013 Razak, Mirasukma H Social Sciences (General) Tourist satisfaction is the key factor of successfulness in tourist industry. This is extremely important to clarify; which dimensions affect the satisfaction in tourist industry. This study was trying to explore factors that lead to tourist's loyalty in terms of choice tourist destinations. This study was conducted three stages of data analysis for instance: descriptive statistics, exploratory factor analysis; and multiple regression analysis to test the hypothesis. Multiple Regressions was employed to identify the relationship among the variables. Results showed that Destination Image, Perceived Value and Service Quality have a positive relationship with tourist loyalty on tourist destination in Me/aka River Cruise. Explore of significant factors influencing tourist satisfaction for making strategic marketing plans to encourage tourists to visit in Malaysia. Incompletion, the outcome of this study provides a useful source of information for global marketers to understand and satisfaction, finally positive loyalty towards tourism destination in Malaysia Consequently, a review on the existing literature was conducted by this study and a model was presented including four variables and three causal hypotheses. 2013 Thesis http://eprints.utem.edu.my/id/eprint/14632/ http://eprints.utem.edu.my/id/eprint/14632/1/Factors_influencing_tourist%27s_loyalty_Melaka_river_cruise.pdf text en public http://eprints.utem.edu.my/id/eprint/14632/7/Factors%20influencing%20tourist%27s%20loyalty%20Melaka%20river%20cruise.pdf text en validuser https://plh.utem.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=85266 mphil masters Universiti Teknikal Malaysia Melaka Faculty of Technology Management and Technopreneurship
institution Universiti Teknikal Malaysia Melaka
collection UTeM Repository
language English
English
topic H Social Sciences (General)
spellingShingle H Social Sciences (General)
Razak, Mirasukma
Factors influencing tourist's loyalty : Melaka River Cruise
description Tourist satisfaction is the key factor of successfulness in tourist industry. This is extremely important to clarify; which dimensions affect the satisfaction in tourist industry. This study was trying to explore factors that lead to tourist's loyalty in terms of choice tourist destinations. This study was conducted three stages of data analysis for instance: descriptive statistics, exploratory factor analysis; and multiple regression analysis to test the hypothesis. Multiple Regressions was employed to identify the relationship among the variables. Results showed that Destination Image, Perceived Value and Service Quality have a positive relationship with tourist loyalty on tourist destination in Me/aka River Cruise. Explore of significant factors influencing tourist satisfaction for making strategic marketing plans to encourage tourists to visit in Malaysia. Incompletion, the outcome of this study provides a useful source of information for global marketers to understand and satisfaction, finally positive loyalty towards tourism destination in Malaysia Consequently, a review on the existing literature was conducted by this study and a model was presented including four variables and three causal hypotheses.
format Thesis
qualification_name Master of Philosophy (M.Phil.)
qualification_level Master's degree
author Razak, Mirasukma
author_facet Razak, Mirasukma
author_sort Razak, Mirasukma
title Factors influencing tourist's loyalty : Melaka River Cruise
title_short Factors influencing tourist's loyalty : Melaka River Cruise
title_full Factors influencing tourist's loyalty : Melaka River Cruise
title_fullStr Factors influencing tourist's loyalty : Melaka River Cruise
title_full_unstemmed Factors influencing tourist's loyalty : Melaka River Cruise
title_sort factors influencing tourist's loyalty : melaka river cruise
granting_institution Universiti Teknikal Malaysia Melaka
granting_department Faculty of Technology Management and Technopreneurship
publishDate 2013
url http://eprints.utem.edu.my/id/eprint/14632/1/Factors_influencing_tourist%27s_loyalty_Melaka_river_cruise.pdf
http://eprints.utem.edu.my/id/eprint/14632/7/Factors%20influencing%20tourist%27s%20loyalty%20Melaka%20river%20cruise.pdf
_version_ 1776103075765813248