CRM Impact On SMEs Performance In Malaysian Food Manufacturing Industry
Customer relationship management (CRM) has been successfully implemented in the service industry as well as in large organizations. However, the application of CRM in Small and Medium Enterprises (SMEs) are still arguable. This study aims is to investigate the potential of CRM practices in enhancing...
محفوظ في:
المؤلف الرئيسي: | |
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التنسيق: | أطروحة |
اللغة: | English English |
منشور في: |
2015
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الموضوعات: | |
الوصول للمادة أونلاين: | http://eprints.utem.edu.my/id/eprint/16770/1/CRM%20Impact%20On%20SMEs%20Performance%20In%20Malaysian%20Food%20Manufacturing%20Industry.pdf http://eprints.utem.edu.my/id/eprint/16770/2/CRM%20impact%20on%20SMEs%20performance%20in%20Malaysian%20food%20manufacturing%20industry.pdf |
الوسوم: |
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