Analyzing the impact factors of customer loyalty among small and medium-sized hotels in Dubai
This research aims to identify the most important factors that contribute to customer loyalty in the hotel sector, specifically in Dubai's hotels. Small and medium-sized hotels (SMSHs) were examined from the standpoint of their customers using customer loyalty as a performance metric. This rese...
Saved in:
因特網
http://eprints.utem.edu.my/id/eprint/27143/1/Analyzing%20the%20impact%20factors%20of%20customer%20loyalty%20among%20small%20and%20medium-sized%20hotels%20in%20Dubai.pdfhttp://eprints.utem.edu.my/id/eprint/27143/2/Analyzing%20the%20impact%20factors%20of%20customer%20loyalty%20among%20small%20and%20medium-sized%20hotels%20in%20Dubai.pdf