Analyzing the impact factors of customer loyalty among small and medium-sized hotels in Dubai

Analyzing the impact factors of customer loyalty among small and medium-sized hotels in Dubai

This research aims to identify the most important factors that contribute to customer loyalty in the hotel sector, specifically in Dubai's hotels. Small and medium-sized hotels (SMSHs) were examined from the standpoint of their customers using customer loyalty as a performance metric. This rese...

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書目詳細資料
主要作者:	Al Balushi, Abdullah Ali Mohammed
格式:	Thesis
語言:	English English
出版:	2023
在線閱讀:	http://eprints.utem.edu.my/id/eprint/27143/1/Analyzing%20the%20impact%20factors%20of%20customer%20loyalty%20among%20small%20and%20medium-sized%20hotels%20in%20Dubai.pdf http://eprints.utem.edu.my/id/eprint/27143/2/Analyzing%20the%20impact%20factors%20of%20customer%20loyalty%20among%20small%20and%20medium-sized%20hotels%20in%20Dubai.pdf
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