The impact of lean six sigma practices based on industrial revolution 4.0 towards balanced scorecard indicators in Malaysia manufacturing sector

Lean Six Sigma (LSS) presently was perceived as vital engines that drive performance excellence within manufacturing sector in the era of industrial revolution 4.0 (IR 4.0). Nonetheless, performance of Malaysia manufacturing sector was found to be descending particularly on its industrial production...

Full description

Saved in:
Bibliographic Details
Main Author: Zamri, Shafeeka Fadlikh
Format: Thesis
Language:English
English
English
Published: 2021
Subjects:
Online Access:http://eprints.uthm.edu.my/1089/1/24p%20SHAFEEKA%20FADLIKH%20BINTI%20ZAMRI.pdf
http://eprints.uthm.edu.my/1089/2/SHAFEEKA%20FADLIKH%20BINTI%20ZAMRI%20COPYRIGHT%20DECLARATION.pdf
http://eprints.uthm.edu.my/1089/3/SHAFEEKA%20FADLIKH%20BINTI%20ZAMRI%20WATERMARK.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!
id my-uthm-ep.1089
record_format uketd_dc
spelling my-uthm-ep.10892021-08-22T08:38:51Z The impact of lean six sigma practices based on industrial revolution 4.0 towards balanced scorecard indicators in Malaysia manufacturing sector 2021-01 Zamri, Shafeeka Fadlikh TS155-194 Production management. Operations management Lean Six Sigma (LSS) presently was perceived as vital engines that drive performance excellence within manufacturing sector in the era of industrial revolution 4.0 (IR 4.0). Nonetheless, performance of Malaysia manufacturing sector was found to be descending particularly on its industrial production index (IPI), labour productivity and competitiveness ranking. Even though copious empirical studies were conducted on the success factor of LSS yet only few had anchored on the manufacturing sector especially in developing countries. Henceforward, the utmost purpose of this research was to propose a conceptual framework of LSS with the presence of tools and techniques (TATs) as mediator and IR 4.0 was tested as the moderator towards achieving first class performance by adapting Balanced Scorecard (BSC) indicators. Institutional, system and contingency theories were applied in this research. Five main hypotheses were proposed to develop conceptual framework based on structural equation modelling (SEM). Data were acquired from 205 manufacturing companies with 68.3% response rate. The structural model findings revealed that LSS had significant impact on BSC indicators with p-value<0.001. The indirect effect of TATs was found to be partially mediated on the relationship between LSS and BSC indicators with variance accounted for (VAF) value of 53.6%. Based on the moderating test, IR 4.0 was found to have insignificant results with p-value<0.05. Moreover, findings achieved in this research provided cognizance on how to intensify LSS through the integration of new body of knowledge such as TATs for better performance within Malaysian manufacturing sector. Ultimately, this research served the Malaysian manufacturing companies on a finer gists n improvising quality and overview regarding the implementation of LSS. 2021-01 Thesis http://eprints.uthm.edu.my/1089/ http://eprints.uthm.edu.my/1089/1/24p%20SHAFEEKA%20FADLIKH%20BINTI%20ZAMRI.pdf text en public http://eprints.uthm.edu.my/1089/2/SHAFEEKA%20FADLIKH%20BINTI%20ZAMRI%20COPYRIGHT%20DECLARATION.pdf text en staffonly http://eprints.uthm.edu.my/1089/3/SHAFEEKA%20FADLIKH%20BINTI%20ZAMRI%20WATERMARK.pdf text en validuser mphil masters Universiti Tun Hussein Onn Malaysia Faculty of Technology Management and Business
institution Universiti Tun Hussein Onn Malaysia
collection UTHM Institutional Repository
language English
English
English
topic TS155-194 Production management
Operations management
spellingShingle TS155-194 Production management
Operations management
Zamri, Shafeeka Fadlikh
The impact of lean six sigma practices based on industrial revolution 4.0 towards balanced scorecard indicators in Malaysia manufacturing sector
description Lean Six Sigma (LSS) presently was perceived as vital engines that drive performance excellence within manufacturing sector in the era of industrial revolution 4.0 (IR 4.0). Nonetheless, performance of Malaysia manufacturing sector was found to be descending particularly on its industrial production index (IPI), labour productivity and competitiveness ranking. Even though copious empirical studies were conducted on the success factor of LSS yet only few had anchored on the manufacturing sector especially in developing countries. Henceforward, the utmost purpose of this research was to propose a conceptual framework of LSS with the presence of tools and techniques (TATs) as mediator and IR 4.0 was tested as the moderator towards achieving first class performance by adapting Balanced Scorecard (BSC) indicators. Institutional, system and contingency theories were applied in this research. Five main hypotheses were proposed to develop conceptual framework based on structural equation modelling (SEM). Data were acquired from 205 manufacturing companies with 68.3% response rate. The structural model findings revealed that LSS had significant impact on BSC indicators with p-value<0.001. The indirect effect of TATs was found to be partially mediated on the relationship between LSS and BSC indicators with variance accounted for (VAF) value of 53.6%. Based on the moderating test, IR 4.0 was found to have insignificant results with p-value<0.05. Moreover, findings achieved in this research provided cognizance on how to intensify LSS through the integration of new body of knowledge such as TATs for better performance within Malaysian manufacturing sector. Ultimately, this research served the Malaysian manufacturing companies on a finer gists n improvising quality and overview regarding the implementation of LSS.
format Thesis
qualification_name Master of Philosophy (M.Phil.)
qualification_level Master's degree
author Zamri, Shafeeka Fadlikh
author_facet Zamri, Shafeeka Fadlikh
author_sort Zamri, Shafeeka Fadlikh
title The impact of lean six sigma practices based on industrial revolution 4.0 towards balanced scorecard indicators in Malaysia manufacturing sector
title_short The impact of lean six sigma practices based on industrial revolution 4.0 towards balanced scorecard indicators in Malaysia manufacturing sector
title_full The impact of lean six sigma practices based on industrial revolution 4.0 towards balanced scorecard indicators in Malaysia manufacturing sector
title_fullStr The impact of lean six sigma practices based on industrial revolution 4.0 towards balanced scorecard indicators in Malaysia manufacturing sector
title_full_unstemmed The impact of lean six sigma practices based on industrial revolution 4.0 towards balanced scorecard indicators in Malaysia manufacturing sector
title_sort impact of lean six sigma practices based on industrial revolution 4.0 towards balanced scorecard indicators in malaysia manufacturing sector
granting_institution Universiti Tun Hussein Onn Malaysia
granting_department Faculty of Technology Management and Business
publishDate 2021
url http://eprints.uthm.edu.my/1089/1/24p%20SHAFEEKA%20FADLIKH%20BINTI%20ZAMRI.pdf
http://eprints.uthm.edu.my/1089/2/SHAFEEKA%20FADLIKH%20BINTI%20ZAMRI%20COPYRIGHT%20DECLARATION.pdf
http://eprints.uthm.edu.my/1089/3/SHAFEEKA%20FADLIKH%20BINTI%20ZAMRI%20WATERMARK.pdf
_version_ 1747830735362850816