An examination of competency required for secretaries in the North-Western Nigerian Colleges of Education

Competency standards are crucial in the practice of modern-day organisations because it contributes significantly to human resource development, giving organisations a competitive advantage over their competitors. Because of its significance, competency has been a popular research topic. While sever...

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Main Author:	Musa, Muhammad Yahaya
Format:	Thesis
Language:	English English English
Published:	2022
Subjects:	T Technology (General)
Online Access:	http://eprints.uthm.edu.my/11020/1/24p%20MUHAMMAD%20YAHAYA%20MUSA.pdf http://eprints.uthm.edu.my/11020/2/MUHAMMAD%20YAHAYA%20MUSA%20COPYRIGHT%20DECLARATION.pdf http://eprints.uthm.edu.my/11020/3/MUHAMMAD%20YAHAYA%20MUSA%20WATERMARK.pdf
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id	my-uthm-ep.11020
record_format	uketd_dc
spelling	my-uthm-ep.110202024-05-29T02:24:42Z An examination of competency required for secretaries in the North-Western Nigerian Colleges of Education 2022 Musa, Muhammad Yahaya T Technology (General) Competency standards are crucial in the practice of modern-day organisations because it contributes significantly to human resource development, giving organisations a competitive advantage over their competitors. Because of its significance, competency has been a popular research topic. While several researches have taken place, there are significant gaps in secretarial practice in terms of empirical knowledge on secretary competency implementation. This study provides a critical review of the secretarial competencies expected of office technology and management education graduates (OTME), who work as confidential secretaries after graduation from college. The research adopted basic interpretive qualitative design. The objective of the study is “to examine secretaries' industry-required competencies from the perspective of human resource managers and office technology and management lecturers. The study has two (2) research questions and semi-structured interview was used to collect data. OTME minimum standards and OTME lecture time-table were also reviewed for data collection, document review form was used for the document analysis. Semi-structured interview data analysis was done through establishing codes and themes thematically using Nvivo 10 software to facilitate the process. Open coding was employed where themes were established and used to ease data analysis. Findings revealed that practical contact hours should be given more time in OTM curriculum. It was also revealed from findings that shorthand and keyboarding using manual typewriters for instructions should be removed from the OTM curriculum. The results of this study are anticipated to improve the OTME course's instructional design in Nigerian colleges of education by substituting up-to-date courses that comply with current office procedures for those that are out-of-date. It is suggested that the OTME curriculum should be reviewed to eliminate obsolete courses that are no longer relevant to modern secretarial practice. It is recommended that further research be conducted in order to confirm the generalisability of findings 2022 Thesis http://eprints.uthm.edu.my/11020/ http://eprints.uthm.edu.my/11020/1/24p%20MUHAMMAD%20YAHAYA%20MUSA.pdf text en public http://eprints.uthm.edu.my/11020/2/MUHAMMAD%20YAHAYA%20MUSA%20COPYRIGHT%20DECLARATION.pdf text en staffonly http://eprints.uthm.edu.my/11020/3/MUHAMMAD%20YAHAYA%20MUSA%20WATERMARK.pdf text en validuser phd doctoral Universiti Tun Hussein Onn Malaysia Fakulti Pendidikan Teknikal dan Vokasional
institution	Universiti Tun Hussein Onn Malaysia
collection	UTHM Institutional Repository
language	English English English
topic	T Technology (General)
spellingShingle	T Technology (General) Musa, Muhammad Yahaya An examination of competency required for secretaries in the North-Western Nigerian Colleges of Education
description	Competency standards are crucial in the practice of modern-day organisations because it contributes significantly to human resource development, giving organisations a competitive advantage over their competitors. Because of its significance, competency has been a popular research topic. While several researches have taken place, there are significant gaps in secretarial practice in terms of empirical knowledge on secretary competency implementation. This study provides a critical review of the secretarial competencies expected of office technology and management education graduates (OTME), who work as confidential secretaries after graduation from college. The research adopted basic interpretive qualitative design. The objective of the study is “to examine secretaries' industry-required competencies from the perspective of human resource managers and office technology and management lecturers. The study has two (2) research questions and semi-structured interview was used to collect data. OTME minimum standards and OTME lecture time-table were also reviewed for data collection, document review form was used for the document analysis. Semi-structured interview data analysis was done through establishing codes and themes thematically using Nvivo 10 software to facilitate the process. Open coding was employed where themes were established and used to ease data analysis. Findings revealed that practical contact hours should be given more time in OTM curriculum. It was also revealed from findings that shorthand and keyboarding using manual typewriters for instructions should be removed from the OTM curriculum. The results of this study are anticipated to improve the OTME course's instructional design in Nigerian colleges of education by substituting up-to-date courses that comply with current office procedures for those that are out-of-date. It is suggested that the OTME curriculum should be reviewed to eliminate obsolete courses that are no longer relevant to modern secretarial practice. It is recommended that further research be conducted in order to confirm the generalisability of findings
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Musa, Muhammad Yahaya
author_facet	Musa, Muhammad Yahaya
author_sort	Musa, Muhammad Yahaya
title	An examination of competency required for secretaries in the North-Western Nigerian Colleges of Education
title_short	An examination of competency required for secretaries in the North-Western Nigerian Colleges of Education
title_full	An examination of competency required for secretaries in the North-Western Nigerian Colleges of Education
title_fullStr	An examination of competency required for secretaries in the North-Western Nigerian Colleges of Education
title_full_unstemmed	An examination of competency required for secretaries in the North-Western Nigerian Colleges of Education
title_sort	examination of competency required for secretaries in the north-western nigerian colleges of education
granting_institution	Universiti Tun Hussein Onn Malaysia
granting_department	Fakulti Pendidikan Teknikal dan Vokasional
publishDate	2022
url	http://eprints.uthm.edu.my/11020/1/24p%20MUHAMMAD%20YAHAYA%20MUSA.pdf http://eprints.uthm.edu.my/11020/2/MUHAMMAD%20YAHAYA%20MUSA%20COPYRIGHT%20DECLARATION.pdf http://eprints.uthm.edu.my/11020/3/MUHAMMAD%20YAHAYA%20MUSA%20WATERMARK.pdf
_version_	1804890135930601472

An examination of competency required for secretaries in the North-Western Nigerian Colleges of Education

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