The relationships between nurse care, attitude of patient and nurse with cancer patient satisfaction
This study investigates the relationships between nurse care, attitude of patient and nurse with cancer patient satisfaction using the quantitative methodology. In Libya, the challenge of medical facilities and treatment is a current issue. Thus, this study was conducted to investigate the patien...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English English English |
| Published: |
2015
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| Subjects: | |
| Online Access: | http://eprints.uthm.edu.my/1312/2/FADIA%20ABDALLA%20MUSBAH%20COPYRIGHT%20DECLARATION.pdf http://eprints.uthm.edu.my/1312/1/24p%20FADIA%20ABDALLA%20MUSBAH.pdf http://eprints.uthm.edu.my/1312/3/FADIA%20ABDALLA%20MUSBAH%20WATERMARK.pdf |
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| Summary: | This study investigates the relationships between nurse care, attitude of patient and
nurse with cancer patient satisfaction using the quantitative methodology. In Libya,
the challenge of medical facilities and treatment is a current issue. Thus, this study
was conducted to investigate the patients’ satisfaction at National Cancer Institute
Misurata, Libya. The participants were 217 cancer patients of National Institute of
Oncology located in Misurata, Libya. The study scale was adopted and adapted from
that used by previous researchers to measure nurse care, nurse attitude, patient
attitude, hospital service quality and patient satisfaction on a 5-point Likert scale. The
nurse care, nurse attitude and patient attitude are independent variables and cancer
patient satisfaction is the dependent variable in this study. On the other hand, hospital
service quality and patient characteristic are control variables. SPSS software was
used to analyses the data collected. The analyses of this study included descriptive
statistic, correlation analysis and multiple regression analysis. The study found that on
the overall basis, there is a significant statistical relationship between nurse care and
cancer patient satisfaction, and there is a significant statistical relationship between
attitude and cancer patient satisfaction. The sub-hypotheses show that there are no a
relationship between interpersonal skills of nurse care and efficiency of nurse care
with cancer patient satisfaction which suggest there might be interactions between
these variables. Result also shows that for the sub-hypotheses, only patient attitude
and cancer patient satisfaction indicated significant relationship, while there is no
significant relationship between nurse attitude and patient satisfaction. This also
indicates of possible interactions between the variables. On an overall basis, it can be
concluded that to increase in the satisfaction level cancer patient, the management do
it by focusing on improving the level of nurse care, nurse attitude and patient attitude. |
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