Development of a computer aided decision support tool for selecting organisational improvement initiatives
The objectives of this research are to: (1) Identify the main factors that should be considered in the selection of organisational improvement initiatives, (2) Develop a computer aided decision support tool (CADST) for selecting organisational improvement initiatives based on Malaysia context,...
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| Format: | Thesis |
| Language: | English English |
| Published: |
2014
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| Subjects: | |
| Online Access: | http://eprints.uthm.edu.my/1530/1/24p%20MAHER%20ALI%20HUSSEIN.pdf http://eprints.uthm.edu.my/1530/2/MAHER%20ALI%20HUSSEIN%20WATERMARK.pdf |
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| Summary: | The objectives of this research are to: (1) Identify the main factors that should be
considered in the selection of organisational improvement initiatives, (2) Develop a
computer aided decision support tool (CADST) for selecting organisational
improvement initiatives based on Malaysia context, as well as (3) Evaluate and refine
the CADST for selecting organisational improvement initiatives . The main factors that
should be considered in the selection of improvement initiatives have been identified
based on literature review and questionnaire survey. The CADST was developed using
Dreamweaver and PHP software. Two research phases were involved which are: (1)
Development of CADST for selecting organisational improvement initiatives, and (2)
Evaluation and refinement of CADST. Survey was the data collection method used in
this research. This survey was conducted through email and face to face interview.
Based on the result of the survey, two factors were rated as “Very high importance”
(Median 5). The factors are: (1) Ability to gain top management commitment and
support to introduce and implement the initiative successfully, and (2) The initiative is
aligned to the vision, mission and/or purpose of the organisation. The CADST is
evaluated during the survey and refined based on the feedback from the respondents.
The refined CADST consists of four elements: (1) Identify possible area for
improvement, (2) Select several relevant improvement initiatives, (3) Complete the
decision matrix, and (4) Graphical representation of the decision rating. The proposed
CADST can be considered as one of the first on-line decision support tool for selecting
improvement initiatives based on Malaysia context. |
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