Linkage between knowledge management practices towards library user’s satisfaction at Malaysian University Libraries

Academic library services have begun to apply various knowledge management (KM) practices in the provision of library services. KM has been developed to enhance the use of organizational knowledge through practices and organizational learning. KM practices include the creation, capture and/or...

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Main Author:	Che Rusuli, Muhamad Saufi
Format:	Thesis
Language:	English English
Published:	2014
Subjects:	HD Industries Land use Labor
Online Access:	http://eprints.uthm.edu.my/1725/1/24p%20MUHAMAD%20SAUFI%20CHE%20RUSULI.pdf http://eprints.uthm.edu.my/1725/2/MUHAMAD%20SAUFI%20CHE%20RUSULI%20WATERMARK.pdf
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id	my-uthm-ep.1725
record_format	uketd_dc
spelling	my-uthm-ep.17252021-10-04T08:48:09Z Linkage between knowledge management practices towards library user’s satisfaction at Malaysian University Libraries 2014-12 Che Rusuli, Muhamad Saufi HD Industries. Land use. Labor HD28-70 Management. Industrial Management Academic library services have begun to apply various knowledge management (KM) practices in the provision of library services. KM has been developed to enhance the use of organizational knowledge through practices and organizational learning. KM practices include the creation, capture and/or acquisition of knowledge, its retention and organization, its dissemination and re-use, and general responsiveness to the new knowledge. The focus of this research is the assessment of KM practices, particularly creation, acquisition, capture, sharing, recording and preservation, and their effects on Library User’s Satisfaction (LUS) in Malaysian university libraries. The objective of this research is the development of a model to enhance KM processes (i.e. Creation, acquisition, capturing, sharing, recording, and preserving) and to improve library users’ satisfaction. A quantitative approach in research methodology is employed (e.g. Questionnaire) for the purpose of generating new knowledge and understanding of library concerns. The findings of this research show that the overall KM practice at six Malaysian university libraries is at a high level. The findings from the structural model indicated that two KM processes, namely knowledge creation and acquisition, are not supported in terms of KM practices at Malaysian university libraries. Other KM processes, namely capturing, sharing, recording, and preserving are fully supported towards KM practices in the library. Hence, the major contribution of this research is a model, namely KM Practice-Library User’s Satisfaction (KMP-LUS) highlighting six KM processes based on strong Structural Equation Modeling (SEM) fit indices. 2014-12 Thesis http://eprints.uthm.edu.my/1725/ http://eprints.uthm.edu.my/1725/1/24p%20MUHAMAD%20SAUFI%20CHE%20RUSULI.pdf text en public http://eprints.uthm.edu.my/1725/2/MUHAMAD%20SAUFI%20CHE%20RUSULI%20WATERMARK.pdf text en validuser phd doctoral Universiti Tun Hussein Onn Malaysia Fakulti Pengurusan Teknologi dan Perniagaan
institution	Universiti Tun Hussein Onn Malaysia
collection	UTHM Institutional Repository
language	English English
topic	HD Industries Land use Labor HD Industries Land use Labor
spellingShingle	HD Industries Land use Labor HD Industries Land use Labor Che Rusuli, Muhamad Saufi Linkage between knowledge management practices towards library user’s satisfaction at Malaysian University Libraries
description	Academic library services have begun to apply various knowledge management (KM) practices in the provision of library services. KM has been developed to enhance the use of organizational knowledge through practices and organizational learning. KM practices include the creation, capture and/or acquisition of knowledge, its retention and organization, its dissemination and re-use, and general responsiveness to the new knowledge. The focus of this research is the assessment of KM practices, particularly creation, acquisition, capture, sharing, recording and preservation, and their effects on Library User’s Satisfaction (LUS) in Malaysian university libraries. The objective of this research is the development of a model to enhance KM processes (i.e. Creation, acquisition, capturing, sharing, recording, and preserving) and to improve library users’ satisfaction. A quantitative approach in research methodology is employed (e.g. Questionnaire) for the purpose of generating new knowledge and understanding of library concerns. The findings of this research show that the overall KM practice at six Malaysian university libraries is at a high level. The findings from the structural model indicated that two KM processes, namely knowledge creation and acquisition, are not supported in terms of KM practices at Malaysian university libraries. Other KM processes, namely capturing, sharing, recording, and preserving are fully supported towards KM practices in the library. Hence, the major contribution of this research is a model, namely KM Practice-Library User’s Satisfaction (KMP-LUS) highlighting six KM processes based on strong Structural Equation Modeling (SEM) fit indices.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Che Rusuli, Muhamad Saufi
author_facet	Che Rusuli, Muhamad Saufi
author_sort	Che Rusuli, Muhamad Saufi
title	Linkage between knowledge management practices towards library user’s satisfaction at Malaysian University Libraries
title_short	Linkage between knowledge management practices towards library user’s satisfaction at Malaysian University Libraries
title_full	Linkage between knowledge management practices towards library user’s satisfaction at Malaysian University Libraries
title_fullStr	Linkage between knowledge management practices towards library user’s satisfaction at Malaysian University Libraries
title_full_unstemmed	Linkage between knowledge management practices towards library user’s satisfaction at Malaysian University Libraries
title_sort	linkage between knowledge management practices towards library user’s satisfaction at malaysian university libraries
granting_institution	Universiti Tun Hussein Onn Malaysia
granting_department	Fakulti Pengurusan Teknologi dan Perniagaan
publishDate	2014
url	http://eprints.uthm.edu.my/1725/1/24p%20MUHAMAD%20SAUFI%20CHE%20RUSULI.pdf http://eprints.uthm.edu.my/1725/2/MUHAMAD%20SAUFI%20CHE%20RUSULI%20WATERMARK.pdf
_version_	1747830856236400640

Linkage between knowledge management practices towards library user’s satisfaction at Malaysian University Libraries

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