Motivation and citizenship performance of generation X & Y in electric and electronic industry
Malaysia is facing distinct competition where national competitive advantages are now focus on potential to produce, acquire, utilize and disseminate knowledge rather than labour, land and natural resources. In order to support implementation of knowledge-based economy, this study serve a purpose...
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| Format: | Thesis |
| Language: | English English |
| Published: |
2012
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| Subjects: | |
| Online Access: | http://eprints.uthm.edu.my/2142/1/24p%20TAN%20SHEN%20KIAN.pdf http://eprints.uthm.edu.my/2142/2/TAN%20SHEN%20KIAN%20WATERMARK.pdf |
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| Summary: | Malaysia is facing distinct competition where national competitive advantages
are now focus on potential to produce, acquire, utilize and disseminate knowledge rather
than labour, land and natural resources. In order to support implementation of
knowledge-based economy, this study serve a purpose to examines the relationship
between Motivation and Citizenship Performance for Generation X and Generation Y
employees. Quantitative approach was used in this research. A set of structured
questionnaire were distributed based on Cluster Sampling method to reach 124
respondents from two multinational electronic manufacturers. Seven Intrinsic and
Extrinsic Motivation Factors that adduced in this research are Achievement, Recognition,
Work Itself, Promotion, Company Policy and Administration, Pay and Benefit, and
Work Condition; while Citizenship Performance is measured by 15 items scale of
Organization Citizenship Behaviour (OCB) that combine all causations as one unit of
variable. This research exposed the extents of satisfactions for Intrinsic and Extrinsic
Motivation Factors as well as levels of Citizenship Performance for Generation X are
higher than Generation Y respondents. The following Pearson Correlation further
revealed a positive correlation between Intrinsic Motivation Factors towards Citizenship
Performance and a negative correlation between Extrinsic Motivation Factors towards
Citizenship Performance on Generation X respondents. Conversely, Generation Y
respondents have found a contrariwise correlation for the two Extrinsic and Intrinsic
Motivation Factors towards Citizenship Performance. This study concluded that the two
Generations are significantly different in Motivation Factors as encouragements towards
Citizenship Performance. |
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