The mediating infuence of entrepreneurial empowerment on the linkage between Islamic microfinance services and clients’ well-being in Malaysia: perceived assesment of service provider

Understanding clients’ well-being from the perspective of service provider is important in Islamic microfinance services. The objective of the study was to examine the relationship between Islamic microfinance services with entrepreneurial empowerment and clients’ well-being. Three research question...

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Main Author:	Usman, Abubakar Sadiq
Format:	Thesis
Language:	English English English
Published:	2017
Subjects:	HG Finance
Online Access:	http://eprints.uthm.edu.my/292/1/24p%20ABUBAKAR%20SADIQ%20USMAN.pdf http://eprints.uthm.edu.my/292/2/ABUBAKAR%20SADIQ%20USMAN%20COPYRIGHT%20DECLARATION.pdf http://eprints.uthm.edu.my/292/3/ABUBAKAR%20SADIQ%20USMAN%20WATERMARK.pdf
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spelling	my-uthm-ep.2922021-07-21T02:44:00Z The mediating infuence of entrepreneurial empowerment on the linkage between Islamic microfinance services and clients’ well-being in Malaysia: perceived assesment of service provider 2017-05 Usman, Abubakar Sadiq HG Finance Understanding clients’ well-being from the perspective of service provider is important in Islamic microfinance services. The objective of the study was to examine the relationship between Islamic microfinance services with entrepreneurial empowerment and clients’ well-being. Three research questions and seven hypotheses were formulated to guide the study. The study covered within peninsular Malaysia. The sample was chosen from east coast states of Malaysia (Pahang, Terengganu and Kelantan states) because these states attracted more than 50% of funds disbursement by Amanah Ikhtiar Malaysia (AIM). The study population was 400, defined as a group of employees of Amanah Ikhtiar Malaysia (AIM) who are directly involved in the delivery of Islamic microfinance services. This comprised of branch manager and nine (9) members of staff from operations department in each of the 40 branches in the region. The sample for the study was 291 survey respondents from these staff of Amanah Ikhtiar Malaysia (AIM). A structured questionnaire consisting of closed-ended multiple choice questions was presented to the respondents, selected by a stratified and simple random sampling. Exploratory factor analysis (EFA), confirmatory factor analysis (CFA) and Analysis of Moment Structures (AMOS) were used to test the validity and reliability of the conceptual research model. The survey results supported four hypotheses, confirming that Islamic microfinance services have positive relationship with entrepreneurial empowerment. The results rejected three hypotheses on the relationship between Islamic microfinance services and clients’ well-being. The unique finding of the study is that, it has espoused the importance of entrepreneurial empowerment as a full mediator towards achieving clients’ well-being. The researcher concludes that Islamic microfinance services can improve clients’ empowerment and well-being by emphasising human, physical and social capital development. 2017-05 Thesis http://eprints.uthm.edu.my/292/ http://eprints.uthm.edu.my/292/1/24p%20ABUBAKAR%20SADIQ%20USMAN.pdf text en public http://eprints.uthm.edu.my/292/2/ABUBAKAR%20SADIQ%20USMAN%20COPYRIGHT%20DECLARATION.pdf text en staffonly http://eprints.uthm.edu.my/292/3/ABUBAKAR%20SADIQ%20USMAN%20WATERMARK.pdf text en validuser phd doctoral Universiti Tun Hussein Onn Malaysia Fakulti Pengurusan Teknologi dan Perniagaan
institution	Universiti Tun Hussein Onn Malaysia
collection	UTHM Institutional Repository
language	English English English
topic	HG Finance
spellingShingle	HG Finance Usman, Abubakar Sadiq The mediating infuence of entrepreneurial empowerment on the linkage between Islamic microfinance services and clients’ well-being in Malaysia: perceived assesment of service provider
description	Understanding clients’ well-being from the perspective of service provider is important in Islamic microfinance services. The objective of the study was to examine the relationship between Islamic microfinance services with entrepreneurial empowerment and clients’ well-being. Three research questions and seven hypotheses were formulated to guide the study. The study covered within peninsular Malaysia. The sample was chosen from east coast states of Malaysia (Pahang, Terengganu and Kelantan states) because these states attracted more than 50% of funds disbursement by Amanah Ikhtiar Malaysia (AIM). The study population was 400, defined as a group of employees of Amanah Ikhtiar Malaysia (AIM) who are directly involved in the delivery of Islamic microfinance services. This comprised of branch manager and nine (9) members of staff from operations department in each of the 40 branches in the region. The sample for the study was 291 survey respondents from these staff of Amanah Ikhtiar Malaysia (AIM). A structured questionnaire consisting of closed-ended multiple choice questions was presented to the respondents, selected by a stratified and simple random sampling. Exploratory factor analysis (EFA), confirmatory factor analysis (CFA) and Analysis of Moment Structures (AMOS) were used to test the validity and reliability of the conceptual research model. The survey results supported four hypotheses, confirming that Islamic microfinance services have positive relationship with entrepreneurial empowerment. The results rejected three hypotheses on the relationship between Islamic microfinance services and clients’ well-being. The unique finding of the study is that, it has espoused the importance of entrepreneurial empowerment as a full mediator towards achieving clients’ well-being. The researcher concludes that Islamic microfinance services can improve clients’ empowerment and well-being by emphasising human, physical and social capital development.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Usman, Abubakar Sadiq
author_facet	Usman, Abubakar Sadiq
author_sort	Usman, Abubakar Sadiq
title	The mediating infuence of entrepreneurial empowerment on the linkage between Islamic microfinance services and clients’ well-being in Malaysia: perceived assesment of service provider
title_short	The mediating infuence of entrepreneurial empowerment on the linkage between Islamic microfinance services and clients’ well-being in Malaysia: perceived assesment of service provider
title_full	The mediating infuence of entrepreneurial empowerment on the linkage between Islamic microfinance services and clients’ well-being in Malaysia: perceived assesment of service provider
title_fullStr	The mediating infuence of entrepreneurial empowerment on the linkage between Islamic microfinance services and clients’ well-being in Malaysia: perceived assesment of service provider
title_full_unstemmed	The mediating infuence of entrepreneurial empowerment on the linkage between Islamic microfinance services and clients’ well-being in Malaysia: perceived assesment of service provider
title_sort	mediating infuence of entrepreneurial empowerment on the linkage between islamic microfinance services and clients’ well-being in malaysia: perceived assesment of service provider
granting_institution	Universiti Tun Hussein Onn Malaysia
granting_department	Fakulti Pengurusan Teknologi dan Perniagaan
publishDate	2017
url	http://eprints.uthm.edu.my/292/1/24p%20ABUBAKAR%20SADIQ%20USMAN.pdf http://eprints.uthm.edu.my/292/2/ABUBAKAR%20SADIQ%20USMAN%20COPYRIGHT%20DECLARATION.pdf http://eprints.uthm.edu.my/292/3/ABUBAKAR%20SADIQ%20USMAN%20WATERMARK.pdf
_version_	1747830574948548608

The mediating infuence of entrepreneurial empowerment on the linkage between Islamic microfinance services and clients’ well-being in Malaysia: perceived assesment of service provider

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