Evaluation of facilities performance on students’ satisfaction in Northern Nigerian Universities

Performance evaluation of academic facilities of HEIs is very critical to educational effectiveness. Presently, there is limited or no research/data in Nigeria to assess how extensively the use of or lack of academic facilities benchmarking practices. The aim of this research was to develop a facili...

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Main Author:	Abdullahi, Isa
Format:	Thesis
Language:	English English English
Published:	2017
Subjects:	LB3201-3325 School architecture and equipment School physical facilities Campus planning
Online Access:	http://eprints.uthm.edu.my/335/1/24p%20ISA%20ABDULLAHI.pdf http://eprints.uthm.edu.my/335/2/ISA%20ABDULLAHI%20WATERMARK.pdf http://eprints.uthm.edu.my/335/3/ISA%20ABDULLAHI%20COPYRIGHT%20DECLARATION.pdf
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id	my-uthm-ep.335
record_format	uketd_dc
spelling	my-uthm-ep.3352021-07-22T07:06:25Z Evaluation of facilities performance on students’ satisfaction in Northern Nigerian Universities 2017-09 Abdullahi, Isa LB3201-3325 School architecture and equipment. School physical facilities. Campus planning Performance evaluation of academic facilities of HEIs is very critical to educational effectiveness. Presently, there is limited or no research/data in Nigeria to assess how extensively the use of or lack of academic facilities benchmarking practices. The aim of this research was to develop a facilities performance framework for HEIs academic facilities in order to serve as a reference model for policy makers while designing HEIs facilities standard targeted towards improving facilities performance for enhanced student satisfaction. Quantitative research approach using survey design was adopted. Data was collected using closed-ended questionnaires distributed to a sample of 1000 student randomly selected from three universities in the northern Nigeria out of which 735 were considered valid for the analysis. Research questions were answered by testing the proposed research hypothesis which were developed for the research. The descriptive analyses were conducted using the Statistical Package for Social Science Software (SPSS version 23) while the inferential statistics were analyzed using a Partial Least Squares Structural Equation Modelling software (SmartPLS version 3.0). Overall, the result found that facilities performance significantly influenced student satisfaction. The R-square value indicated that performance of the HEIs component facilities explained 63 percent of the variance in students’ satisfaction. Furthermore, it was found that 66.7 percent of the performance of HEIs components facilities was explained by the performance of both physical and non-physical facilities that constitutes the HEIs academic facilities. The implication of this results points to the importance of including students’ feedback in the facilities management aspect of HEIs. This is for the fact that students’satisfaction was shown to be significantly related to the condition of the university facilities. It is recommended that future research should focus on identifying students satisfaction with academic facilities in the HEIs using experience as a measure of facilities performance to promote the concept of best practices benchmarking for the institutions to esterblished quality facilities in their institutions. 2017-09 Thesis http://eprints.uthm.edu.my/335/ http://eprints.uthm.edu.my/335/1/24p%20ISA%20ABDULLAHI.pdf text en public http://eprints.uthm.edu.my/335/2/ISA%20ABDULLAHI%20WATERMARK.pdf text en validuser http://eprints.uthm.edu.my/335/3/ISA%20ABDULLAHI%20COPYRIGHT%20DECLARATION.pdf text en staffonly phd doctoral Universiti Tun Hussein Onn Malaysia Fakulti Pengurusan Teknologi dan Perniagaan
institution	Universiti Tun Hussein Onn Malaysia
collection	UTHM Institutional Repository
language	English English English
topic	LB3201-3325 School architecture and equipment School physical facilities Campus planning
spellingShingle	LB3201-3325 School architecture and equipment School physical facilities Campus planning Abdullahi, Isa Evaluation of facilities performance on students’ satisfaction in Northern Nigerian Universities
description	Performance evaluation of academic facilities of HEIs is very critical to educational effectiveness. Presently, there is limited or no research/data in Nigeria to assess how extensively the use of or lack of academic facilities benchmarking practices. The aim of this research was to develop a facilities performance framework for HEIs academic facilities in order to serve as a reference model for policy makers while designing HEIs facilities standard targeted towards improving facilities performance for enhanced student satisfaction. Quantitative research approach using survey design was adopted. Data was collected using closed-ended questionnaires distributed to a sample of 1000 student randomly selected from three universities in the northern Nigeria out of which 735 were considered valid for the analysis. Research questions were answered by testing the proposed research hypothesis which were developed for the research. The descriptive analyses were conducted using the Statistical Package for Social Science Software (SPSS version 23) while the inferential statistics were analyzed using a Partial Least Squares Structural Equation Modelling software (SmartPLS version 3.0). Overall, the result found that facilities performance significantly influenced student satisfaction. The R-square value indicated that performance of the HEIs component facilities explained 63 percent of the variance in students’ satisfaction. Furthermore, it was found that 66.7 percent of the performance of HEIs components facilities was explained by the performance of both physical and non-physical facilities that constitutes the HEIs academic facilities. The implication of this results points to the importance of including students’ feedback in the facilities management aspect of HEIs. This is for the fact that students’satisfaction was shown to be significantly related to the condition of the university facilities. It is recommended that future research should focus on identifying students satisfaction with academic facilities in the HEIs using experience as a measure of facilities performance to promote the concept of best practices benchmarking for the institutions to esterblished quality facilities in their institutions.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Abdullahi, Isa
author_facet	Abdullahi, Isa
author_sort	Abdullahi, Isa
title	Evaluation of facilities performance on students’ satisfaction in Northern Nigerian Universities
title_short	Evaluation of facilities performance on students’ satisfaction in Northern Nigerian Universities
title_full	Evaluation of facilities performance on students’ satisfaction in Northern Nigerian Universities
title_fullStr	Evaluation of facilities performance on students’ satisfaction in Northern Nigerian Universities
title_full_unstemmed	Evaluation of facilities performance on students’ satisfaction in Northern Nigerian Universities
title_sort	evaluation of facilities performance on students’ satisfaction in northern nigerian universities
granting_institution	Universiti Tun Hussein Onn Malaysia
granting_department	Fakulti Pengurusan Teknologi dan Perniagaan
publishDate	2017
url	http://eprints.uthm.edu.my/335/1/24p%20ISA%20ABDULLAHI.pdf http://eprints.uthm.edu.my/335/2/ISA%20ABDULLAHI%20WATERMARK.pdf http://eprints.uthm.edu.my/335/3/ISA%20ABDULLAHI%20COPYRIGHT%20DECLARATION.pdf
_version_	1747830585266536448

Evaluation of facilities performance on students’ satisfaction in Northern Nigerian Universities

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