A framework for reducing turnover intention among police personnel in Abu Dhabi
Turnover intention is a universal issue that faces countries and organizations. The rate of turnover is higher in United Arab Emirates (UAE) compared with regional countries and the global average. Moreover, prior literature focused on the turnover intention in the private sector in developed cou...
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| Format: | Thesis |
| Language: | English English English |
| Published: |
2021
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| Subjects: | |
| Online Access: | http://eprints.uthm.edu.my/4810/1/24p%20OBAID%20KHAMIS%20MARHOUN%20FARAJ%20ALDARMAKI.pdf http://eprints.uthm.edu.my/4810/2/OBAID%20KHAMIS%20MARHOUN%20FARAJ%20ALDARMAKI%20COPYRIGHT%20DECLARATION.pdf http://eprints.uthm.edu.my/4810/3/OBAID%20KHAMIS%20MARHOUN%20FARAJ%20ALDARMAKI%20WATERMARK.pdf |
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| Summary: | Turnover intention is a universal issue that faces countries and organizations. The rate
of turnover is higher in United Arab Emirates (UAE) compared with regional countries
and the global average. Moreover, prior literature focused on the turnover intention in
the private sector in developed countries. In the UAE public sector, the rate of turnover
intention is higher than in the private sector. Among the public sector, the highest
percentage of turnover is among the police personnel. Accordingly, the purpose of this
study is to propose a framework for turnover among police personnel. The literature
was reviewed to understand the findings of previous studies and identify significant
turnover predictors. Moreover, the leadership theories, social exchange theory and
organizational justice were reviewed. Based on the review, this study proposed that
leadership style and organizational justice will affect negatively the turnover intention.
The study also proposed that the quality of working life will mediate the effect of
leadership style and organizational justice on turnover intention. These causal
relationships would be also moderated by trust in the supervisor. The population of
this study is police personnel in Abu Dhabi. Using stratified sampling, the study
collected the data from 388 police personnel using questionnaires. The data were
analysed using both Statistical Package for Social Science (SPSS) and Structural
Equation Modelling Partial Least Square (SEM-PLS). The findings indicated that the
organizational justice and leadership style affected significantly the turnover intention.
Quality of working life mediated the effect of leadership style on turnover intention
while trust in supervisor moderated the relationship between leadership style and
turnover intention. Having these variables satisfied will lead to high job satisfaction,
motivation, happiness, job security, and organizational commitment which in turn will
lead to turnover prevention and better productivity. In conclusion, decision-makers in
Police Headquarter have to focus on the implications of organizational justice and
leadership style as well as income equality and training and development for turnover
intention prevention. |
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