The self-assessment of hospitality employment skills among vocational students in Malaysia
Malaysia needs high skilled workforce to support growth of the industry. With dynamically changing job market and progressive technological change, employees are expected to keep abreast of global economics. In the process of achieving the status of developed nation by the year 2020, Malaysia...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2018
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| Subjects: | |
| Online Access: | http://eprints.uthm.edu.my/706/1/24p%20NOR%20AZIAH%20AHMAD.pdf |
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| Summary: | Malaysia needs high skilled workforce to support growth of the industry. With
dynamically changing job market and progressive technological change, employees
are expected to keep abreast of global economics. In the process of achieving the status
of developed nation by the year 2020, Malaysia needs to restructure its workforce to
ensure that middle level workers are highly skilled. Current job environment demands
multi-task and skills. Thus, university graduates must be prepared to meet the demand
especially in the hospitality industry. The purpose of this study is to identify the
hospitality employability skills consist of fifteen elements of employability skills
among vocational students in Malaysia. The objective of this study is to identify the
level of hospitality employability skills among vocational students. This study also
analyzed whether there are significant differences in the competency level of
vocational students by gender. The research also identifies the differences of
hospitality employability skills by location (rural and urban), examines the
determinants of hospitality employability skills among bakery and culinary students
separately, identifies differences between perceived importance and competency
gained in employability skills among bakery and culinary students and examines the
skills that are needed by students for entering the hospitality profession. This research
applied quantitative and qualitative methodology. The respondents consist of final year
students in bakery and culinary programme. Stratified sampling was used to select
students in hospitality programs from 22 vocational colleges in Malaysia.
Questionnaires were distributed to eight hundred forty one students in five regions in
Malaysia. Interview was also conducted with ten vocational students in central region,
Malaysia. Descriptive and inferential statistics such as T- test and multiple regression
analysis were used to analyse the quantitative data. The results showed that the level
of hospitality employability skills among vocational students in Malaysia were at high
level of competent and importance (93.2%). Findings also revealed that male students
are more competent in hospitality employability skills compared to female students in
vocational colleges. The result also provided evidence that rural students are more
competent in hospitality employability skills compared to urban students in vocational
colleges. The result found that the competence gained by bakery students in terms of
employability skills is lower than the importance perceived by those students. The
findings also showed that the competence gained by culinary students in terms of
employability skills is lower than the importance perceived by those students. |
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