The causal effects of baldrige excellence framework and lean in the Malaysian electrical and electronics manufacturing industry
The aim of this research is to construct a comprehensive performance measurement model using the 2019-2020 Baldrige excellence framework criteria that examines the Malaysian Electrical and Electronics (E&E) industry. The criteria in this framework are leadership, strategy, customers, measurem...
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| Format: | Thesis |
| Language: | English English English |
| Published: |
2021
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| Subjects: | |
| Online Access: | http://eprints.uthm.edu.my/8471/1/24p%20OON%20FOK%20YEW.pdf http://eprints.uthm.edu.my/8471/2/OON%20FOK%20YEW%20COPYRIGHT%20DECLARATION.pdf http://eprints.uthm.edu.my/8471/3/OON%20FOK%20YEW%20WATERMARK.pdf |
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