Measuring usability for application software using the quality in use integration measurement model

User interfaces of application software are designed to make user interaction as efficient and as simple as possible. Market accessibility of any application software is determined by the usability of its user interfaces. A poorly designed user interface will have little value no matter how powerful...

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Main Author: M Katy, Abdoasslam Hatab
Format: Thesis
Language:English
English
English
Published: 2016
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spelling my-uthm-ep.9002021-09-06T08:29:23Z Measuring usability for application software using the quality in use integration measurement model 2016-03 M Katy, Abdoasslam Hatab QA76.75-76.765 Computer software User interfaces of application software are designed to make user interaction as efficient and as simple as possible. Market accessibility of any application software is determined by the usability of its user interfaces. A poorly designed user interface will have little value no matter how powerful the program is. Thus, it is significantly important to measure usability during the system development lifecycle in order to avoid user disappointment. Various methods and standards that help measure usability have been developed. However, these methods define usability inconsistently, which makes software engineers hesitant in implementing these methods or standards. The Quality in Use Integrated Measurement (QUIM) model is a consolidated approach for measuring usability through 10 factors, 26 criteria, and 127 metrics. It decomposes usability into factors, criteria, and metrics, and it is a hierarchical model that helps developers with no or little background of usability metrics. Among 127 metrics of QUIM, essential efficiency (EE) is the most specific metric used to measure the usability of user interfaces through an equation. This study involves a comparative analysis between three case studies that use the QUIM model to measure usability in terms of EE for three case studies: (1) Public University Registration System, (2) Restaurant Menu Ordering System, and (3) ATM system. A comparison is made based on the percentage of EE for each element of the use cases in each use case diagram. The results obtained revealed that the user interface design for Restaurant Menu Ordering System scored the highest percentage of EE, thus proving to be the most user-friendly application software among its counterparts. 2016-03 Thesis http://eprints.uthm.edu.my/900/ http://eprints.uthm.edu.my/900/1/24p%20ABDOASSLAM%20HATAB%20M%20KATY.pdf text en public http://eprints.uthm.edu.my/900/2/ABDOASSLAM%20HATAB%20M%20KATY%20COPYRIGHT%20DECLARATION.pdf text en staffonly http://eprints.uthm.edu.my/900/3/ABDOASSLAM%20HATAB%20M%20KATY%20WATERMARK.pdf text en validuser mphil masters Universiti Tun Hussein Onn Malaysia Faculty of Computer Science and Information Technology
institution Universiti Tun Hussein Onn Malaysia
collection UTHM Institutional Repository
language English
English
English
topic QA76.75-76.765 Computer software
spellingShingle QA76.75-76.765 Computer software
M Katy, Abdoasslam Hatab
Measuring usability for application software using the quality in use integration measurement model
description User interfaces of application software are designed to make user interaction as efficient and as simple as possible. Market accessibility of any application software is determined by the usability of its user interfaces. A poorly designed user interface will have little value no matter how powerful the program is. Thus, it is significantly important to measure usability during the system development lifecycle in order to avoid user disappointment. Various methods and standards that help measure usability have been developed. However, these methods define usability inconsistently, which makes software engineers hesitant in implementing these methods or standards. The Quality in Use Integrated Measurement (QUIM) model is a consolidated approach for measuring usability through 10 factors, 26 criteria, and 127 metrics. It decomposes usability into factors, criteria, and metrics, and it is a hierarchical model that helps developers with no or little background of usability metrics. Among 127 metrics of QUIM, essential efficiency (EE) is the most specific metric used to measure the usability of user interfaces through an equation. This study involves a comparative analysis between three case studies that use the QUIM model to measure usability in terms of EE for three case studies: (1) Public University Registration System, (2) Restaurant Menu Ordering System, and (3) ATM system. A comparison is made based on the percentage of EE for each element of the use cases in each use case diagram. The results obtained revealed that the user interface design for Restaurant Menu Ordering System scored the highest percentage of EE, thus proving to be the most user-friendly application software among its counterparts.
format Thesis
qualification_name Master of Philosophy (M.Phil.)
qualification_level Master's degree
author M Katy, Abdoasslam Hatab
author_facet M Katy, Abdoasslam Hatab
author_sort M Katy, Abdoasslam Hatab
title Measuring usability for application software using the quality in use integration measurement model
title_short Measuring usability for application software using the quality in use integration measurement model
title_full Measuring usability for application software using the quality in use integration measurement model
title_fullStr Measuring usability for application software using the quality in use integration measurement model
title_full_unstemmed Measuring usability for application software using the quality in use integration measurement model
title_sort measuring usability for application software using the quality in use integration measurement model
granting_institution Universiti Tun Hussein Onn Malaysia
granting_department Faculty of Computer Science and Information Technology
publishDate 2016
url http://eprints.uthm.edu.my/900/1/24p%20ABDOASSLAM%20HATAB%20M%20KATY.pdf
http://eprints.uthm.edu.my/900/2/ABDOASSLAM%20HATAB%20M%20KATY%20COPYRIGHT%20DECLARATION.pdf
http://eprints.uthm.edu.my/900/3/ABDOASSLAM%20HATAB%20M%20KATY%20WATERMARK.pdf
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