An improvement of budget monitoring practices to increase work efficiency at Malaysian communications and multimedia commission (MCMC) state offices

An improvement of budget monitoring practices to increase work efficiency at Malaysian communications and multimedia commission (MCMC) state offices

Budget monitoring is crucial to ensure that the organisation's expenses are well managed and transparent. Therefore, it is an ongoing process to ensure the effectiveness and the efficiency of expenses in an organisation. In the Malaysian Communications and Multimedia Commission (MCMC) State Off...

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Main Author: Hashim, Hanisah
Format: Thesis
Language:English
Published: 2022
Subjects:
HD30.213 Management information systems
Decision support systems
Online Access:http://eprints.utm.my/id/eprint/101728/1/HanisahHashimMAHIBS2022.pdf
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spelling my-utm-ep.1017282023-07-09T01:19:15Z An improvement of budget monitoring practices to increase work efficiency at Malaysian communications and multimedia commission (MCMC) state offices 2022 Hashim, Hanisah HD30.213 Management information systems. Decision support systems Budget monitoring is crucial to ensure that the organisation's expenses are well managed and transparent. Therefore, it is an ongoing process to ensure the effectiveness and the efficiency of expenses in an organisation. In the Malaysian Communications and Multimedia Commission (MCMC) State Offices, there is no proper platform to monitor budget utilisation. MCMC State Offices (MCMC-SO) will request the MCMC Finance and Account Division (MCMC-FAD) budget utilisation expenses since MCMC-FAD only captures the budget utilisation expenses. Furthermore, this process flow took time and caused an inefficiency to MCMC-SO. Hence, this study aims to identify the issues and current practices of budget monitoring in MCMC-SO, to implement a budget monitoring dashboard and to measure the effectiveness level of the budget monitoring dashboard in increasing work efficiency by evaluating the user's perception and satisfaction before and after using the dashboard solution. The data collection method was used mixed methods, involving qualitative (interview) and quantitative (survey). Results show that the dashboard interventions introduced for budget monitoring significantly improve work efficiency in MCMC-SO. 2022 Thesis http://eprints.utm.my/id/eprint/101728/ http://eprints.utm.my/id/eprint/101728/1/HanisahHashimMAHIBS2022.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:146008 masters Universiti Teknologi Malaysia Azman Hashim International Business School
institution Universiti Teknologi Malaysia
collection UTM Institutional Repository
language English
topic HD30.213 Management information systems
Decision support systems
spellingShingle HD30.213 Management information systems
Decision support systems
Hashim, Hanisah
An improvement of budget monitoring practices to increase work efficiency at Malaysian communications and multimedia commission (MCMC) state offices
description Budget monitoring is crucial to ensure that the organisation's expenses are well managed and transparent. Therefore, it is an ongoing process to ensure the effectiveness and the efficiency of expenses in an organisation. In the Malaysian Communications and Multimedia Commission (MCMC) State Offices, there is no proper platform to monitor budget utilisation. MCMC State Offices (MCMC-SO) will request the MCMC Finance and Account Division (MCMC-FAD) budget utilisation expenses since MCMC-FAD only captures the budget utilisation expenses. Furthermore, this process flow took time and caused an inefficiency to MCMC-SO. Hence, this study aims to identify the issues and current practices of budget monitoring in MCMC-SO, to implement a budget monitoring dashboard and to measure the effectiveness level of the budget monitoring dashboard in increasing work efficiency by evaluating the user's perception and satisfaction before and after using the dashboard solution. The data collection method was used mixed methods, involving qualitative (interview) and quantitative (survey). Results show that the dashboard interventions introduced for budget monitoring significantly improve work efficiency in MCMC-SO.
format Thesis
qualification_level Master's degree
author Hashim, Hanisah
author_facet Hashim, Hanisah
author_sort Hashim, Hanisah
title An improvement of budget monitoring practices to increase work efficiency at Malaysian communications and multimedia commission (MCMC) state offices
title_short An improvement of budget monitoring practices to increase work efficiency at Malaysian communications and multimedia commission (MCMC) state offices
title_full An improvement of budget monitoring practices to increase work efficiency at Malaysian communications and multimedia commission (MCMC) state offices
title_fullStr An improvement of budget monitoring practices to increase work efficiency at Malaysian communications and multimedia commission (MCMC) state offices
title_full_unstemmed An improvement of budget monitoring practices to increase work efficiency at Malaysian communications and multimedia commission (MCMC) state offices
title_sort improvement of budget monitoring practices to increase work efficiency at malaysian communications and multimedia commission (mcmc) state offices
granting_institution Universiti Teknologi Malaysia
granting_department Azman Hashim International Business School
publishDate 2022
url http://eprints.utm.my/id/eprint/101728/1/HanisahHashimMAHIBS2022.pdf
_version_ 1776100757325479936

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