Developing critical success factors and key performance indicators in managing event program at Malaysian communications and multimedia commission (MCMC)

An increasing number of events in Malaysia government agency has demanded a creation well verse management of event within the agency. This research was designed to identify and evaluate the success criteria and success factor in managing event at MCMC event department. The application of mixed meth...

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Main Author: Zainal Abidin, Mohd. Redzuan
Format: Thesis
Language:English
Published: 2022
Subjects:
Online Access:http://eprints.utm.my/id/eprint/102159/1/MohdRedzuanZainalAbidinMAHIBS2022.pdf.pdf
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id my-utm-ep.102159
record_format uketd_dc
spelling my-utm-ep.1021592023-08-07T08:18:41Z Developing critical success factors and key performance indicators in managing event program at Malaysian communications and multimedia commission (MCMC) 2022 Zainal Abidin, Mohd. Redzuan HD28 Management. Industrial Management An increasing number of events in Malaysia government agency has demanded a creation well verse management of event within the agency. This research was designed to identify and evaluate the success criteria and success factor in managing event at MCMC event department. The application of mixed method for methodology to identify and evaluate the current situation current situation. There are 30 respondent has participated in for this research survey and three officer as respondent for interview. With application of SPSS and Nvivo software, the research has identify the success factor and success criteria in managing event at MCMC. The criteria and success factor play a vital role to determine and the success with the department and the further discussion stated in the next chapter of this research. 2022 Thesis http://eprints.utm.my/id/eprint/102159/ http://eprints.utm.my/id/eprint/102159/1/MohdRedzuanZainalAbidinMAHIBS2022.pdf.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:146637 masters Universiti Teknologi Malaysia Azman Hashim International Business School
institution Universiti Teknologi Malaysia
collection UTM Institutional Repository
language English
topic HD28 Management
Industrial Management
spellingShingle HD28 Management
Industrial Management
Zainal Abidin, Mohd. Redzuan
Developing critical success factors and key performance indicators in managing event program at Malaysian communications and multimedia commission (MCMC)
description An increasing number of events in Malaysia government agency has demanded a creation well verse management of event within the agency. This research was designed to identify and evaluate the success criteria and success factor in managing event at MCMC event department. The application of mixed method for methodology to identify and evaluate the current situation current situation. There are 30 respondent has participated in for this research survey and three officer as respondent for interview. With application of SPSS and Nvivo software, the research has identify the success factor and success criteria in managing event at MCMC. The criteria and success factor play a vital role to determine and the success with the department and the further discussion stated in the next chapter of this research.
format Thesis
qualification_level Master's degree
author Zainal Abidin, Mohd. Redzuan
author_facet Zainal Abidin, Mohd. Redzuan
author_sort Zainal Abidin, Mohd. Redzuan
title Developing critical success factors and key performance indicators in managing event program at Malaysian communications and multimedia commission (MCMC)
title_short Developing critical success factors and key performance indicators in managing event program at Malaysian communications and multimedia commission (MCMC)
title_full Developing critical success factors and key performance indicators in managing event program at Malaysian communications and multimedia commission (MCMC)
title_fullStr Developing critical success factors and key performance indicators in managing event program at Malaysian communications and multimedia commission (MCMC)
title_full_unstemmed Developing critical success factors and key performance indicators in managing event program at Malaysian communications and multimedia commission (MCMC)
title_sort developing critical success factors and key performance indicators in managing event program at malaysian communications and multimedia commission (mcmc)
granting_institution Universiti Teknologi Malaysia
granting_department Azman Hashim International Business School
publishDate 2022
url http://eprints.utm.my/id/eprint/102159/1/MohdRedzuanZainalAbidinMAHIBS2022.pdf.pdf
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