Development of standard video guide for MCMC procurement systems via screencasting

In Procurement Division, there are two main systems used by MCMC Staff. The systems are iProc System and MyProc System. In general, these systems require an effective self-user guide. Currently, the user guides are textual-based. From the initial findings, the frequency of receiving calls and inquir...

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Bibliographic Details
Main Author:	Zainudin, Nur Ezzatie
Format:	Thesis
Language:	English
Published:	2022
Subjects:	HF5549.5.M63 Employee motivation
Online Access:	http://eprints.utm.my/id/eprint/102169/1/NurEzzatieZainudinMAHIBS2022.pdf.pdf
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id	my-utm-ep.102169
record_format	uketd_dc
spelling	my-utm-ep.1021692023-08-07T08:24:05Z Development of standard video guide for MCMC procurement systems via screencasting 2022 Zainudin, Nur Ezzatie HF5549.5.M63 Employee motivation In Procurement Division, there are two main systems used by MCMC Staff. The systems are iProc System and MyProc System. In general, these systems require an effective self-user guide. Currently, the user guides are textual-based. From the initial findings, the frequency of receiving calls and inquiries regarding using the systems is high as the existing guides do not suffice. Hence, numerous of time is spent attending the queries. Therefore, video-based guide via screencast is foreseen as an alternative to this problem. Prior to the video implementation, research to develop a standard video guide is required. This research use both the quantitative and qualitative methods The effectiveness of the video guide is measured after the implementation. In the long run, the video guide is expected to be implemented in all systems in MCMC. 2022 Thesis http://eprints.utm.my/id/eprint/102169/ http://eprints.utm.my/id/eprint/102169/1/NurEzzatieZainudinMAHIBS2022.pdf.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:146635 masters Universiti Teknologi Malaysia Azman Hashim International Business School
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	HF5549.5.M63 Employee motivation
spellingShingle	HF5549.5.M63 Employee motivation Zainudin, Nur Ezzatie Development of standard video guide for MCMC procurement systems via screencasting
description	In Procurement Division, there are two main systems used by MCMC Staff. The systems are iProc System and MyProc System. In general, these systems require an effective self-user guide. Currently, the user guides are textual-based. From the initial findings, the frequency of receiving calls and inquiries regarding using the systems is high as the existing guides do not suffice. Hence, numerous of time is spent attending the queries. Therefore, video-based guide via screencast is foreseen as an alternative to this problem. Prior to the video implementation, research to develop a standard video guide is required. This research use both the quantitative and qualitative methods The effectiveness of the video guide is measured after the implementation. In the long run, the video guide is expected to be implemented in all systems in MCMC.
format	Thesis
qualification_level	Master's degree
author	Zainudin, Nur Ezzatie
author_facet	Zainudin, Nur Ezzatie
author_sort	Zainudin, Nur Ezzatie
title	Development of standard video guide for MCMC procurement systems via screencasting
title_short	Development of standard video guide for MCMC procurement systems via screencasting
title_full	Development of standard video guide for MCMC procurement systems via screencasting
title_fullStr	Development of standard video guide for MCMC procurement systems via screencasting
title_full_unstemmed	Development of standard video guide for MCMC procurement systems via screencasting
title_sort	development of standard video guide for mcmc procurement systems via screencasting
granting_institution	Universiti Teknologi Malaysia
granting_department	Azman Hashim International Business School
publishDate	2022
url	http://eprints.utm.my/id/eprint/102169/1/NurEzzatieZainudinMAHIBS2022.pdf.pdf
_version_	1776100862325686272

Development of standard video guide for MCMC procurement systems via screencasting

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