The role of training in improving the performance of human resources in Al-Raya Drugstore

Over the years, the knowledge of human resources is the basis of their success. The higher their knowledge, the better their performance. In Iraq, drugstores face the problem of the lack of appropriate training programs for employees, especially since drugstores suffer from a lack of staff specializ...

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Main Author: Al-Sharea, Mohammed Hashim Abdulkareem
Format: Thesis
Language:English
Published: 2022
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Online Access:http://eprints.utm.my/id/eprint/102216/1/MohammedHashimAbdulkareemMAHIBS2022.pdf
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spelling my-utm-ep.1022162023-08-14T06:22:44Z The role of training in improving the performance of human resources in Al-Raya Drugstore 2022 Al-Sharea, Mohammed Hashim Abdulkareem H Social Sciences (General) Over the years, the knowledge of human resources is the basis of their success. The higher their knowledge, the better their performance. In Iraq, drugstores face the problem of the lack of appropriate training programs for employees, especially since drugstores suffer from a lack of staff specialized in medicines because pharmacists or owners of other medical specialties do not accept work as employees in drugstores. Therefore, drugstores suffer from the lack of knowledge of their employees in medicines. This research aims to find out the factors that contribute to the poor performance of human resources. The research also aims to identify appropriate interventions for such problems. In addition, the research aims to test the role of training in improving the performance of human resources in Al Raya drugstore. Expectation theory was used to support the study and form the framework of the study. In this study, a mixed research approach was applied through the use of interviews and surveys with a total of twenty respondents participating in this study. In addition, thematic analysis and the social sciences (SPSS) statistical package were used to analyze the data. As a result, it was found that the application of the training and development program implemented in Al Raya drugstore is significant through the thematic analysis and analysis of the Wilcoxon test. Therefore, future researchers are advised to investigate the training and development of similar studies and use larger samples. This research also recommends drugstore owners who suffer from similar problems to use this research as a guide for them. 2022 Thesis http://eprints.utm.my/id/eprint/102216/ http://eprints.utm.my/id/eprint/102216/1/MohammedHashimAbdulkareemMAHIBS2022.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:147538 masters Universiti Teknologi Malaysia, Azman Hashim International Business School Azman Hashim International Business School
institution Universiti Teknologi Malaysia
collection UTM Institutional Repository
language English
topic H Social Sciences (General)
spellingShingle H Social Sciences (General)
Al-Sharea, Mohammed Hashim Abdulkareem
The role of training in improving the performance of human resources in Al-Raya Drugstore
description Over the years, the knowledge of human resources is the basis of their success. The higher their knowledge, the better their performance. In Iraq, drugstores face the problem of the lack of appropriate training programs for employees, especially since drugstores suffer from a lack of staff specialized in medicines because pharmacists or owners of other medical specialties do not accept work as employees in drugstores. Therefore, drugstores suffer from the lack of knowledge of their employees in medicines. This research aims to find out the factors that contribute to the poor performance of human resources. The research also aims to identify appropriate interventions for such problems. In addition, the research aims to test the role of training in improving the performance of human resources in Al Raya drugstore. Expectation theory was used to support the study and form the framework of the study. In this study, a mixed research approach was applied through the use of interviews and surveys with a total of twenty respondents participating in this study. In addition, thematic analysis and the social sciences (SPSS) statistical package were used to analyze the data. As a result, it was found that the application of the training and development program implemented in Al Raya drugstore is significant through the thematic analysis and analysis of the Wilcoxon test. Therefore, future researchers are advised to investigate the training and development of similar studies and use larger samples. This research also recommends drugstore owners who suffer from similar problems to use this research as a guide for them.
format Thesis
qualification_level Master's degree
author Al-Sharea, Mohammed Hashim Abdulkareem
author_facet Al-Sharea, Mohammed Hashim Abdulkareem
author_sort Al-Sharea, Mohammed Hashim Abdulkareem
title The role of training in improving the performance of human resources in Al-Raya Drugstore
title_short The role of training in improving the performance of human resources in Al-Raya Drugstore
title_full The role of training in improving the performance of human resources in Al-Raya Drugstore
title_fullStr The role of training in improving the performance of human resources in Al-Raya Drugstore
title_full_unstemmed The role of training in improving the performance of human resources in Al-Raya Drugstore
title_sort role of training in improving the performance of human resources in al-raya drugstore
granting_institution Universiti Teknologi Malaysia, Azman Hashim International Business School
granting_department Azman Hashim International Business School
publishDate 2022
url http://eprints.utm.my/id/eprint/102216/1/MohammedHashimAbdulkareemMAHIBS2022.pdf
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